Incision Network LLC
It’s free with no obligation to hire
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
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Luis did a great job of upgrading my iMac. He explained everything and had it complete in a day. I wanted to throw my iMac out the window, now it runs faster than ever. I will use him again for all my computer needs.Jun 30, 2020VerifiedIncision Network LLC's reply
Dear John, Thank you for your kind review! It was an absolute pleasure to perform upgrades to your iMac that breathed new life into your computer. As this was a complete disassemble and reassemble of your iMac, I truly appreciate the trust and faith you put in me to get it done in a timely manner. Look forward to working with you again as needed. - Louis
Louis is very personable, attentive, and provides a high-quality technical support service whenever I have issues with my technology.I have been a satisfied client for several years and couldn't imagine calling anyone else.He has fixed my phone, desktop, and printer. I purchased a desktop at a price that no one else could match.I highly recommend Louis to anyone who needs someone with patience and an excellent understanding of technology.May 19, 2020Review from GoogleIncision Network LLC's reply
Hi Christopher! Thank you so much for your kind words, we know how much a working desktop, laptop, and printer is to your business and we have absolutely enjoyed providing IT services to you for many years. Be well, stay safe. Sincerely, Louis P.
We purchased a number of reconditioned machines from Incision Networks, all without issue. The person service Louis provided went above and beyond in his customer service and follow up to insure our satisfaction. Wonderful company to work with in a great number of transactions now.Apr 6, 2017Review from GoogleIncision Network LLC's reply
Hi Robert, Very pleased to hear each system is performing at a level that is satisfactory to you and your clients. It is my personal pleasure to ensure you are 100% satisfied with your purchase from us. After all, your success is our success in reselling reconditioned equipment and devices. Look forward to doing more business very soon Robert! Wishing you mutual success, Louis Procaccini
Purchased a used Mac Laptop! It was very professionally packed and delivered all the way to North Dakota. Billing process, customer service, and the entire experience was GREAT!Apr 21, 2017Review from GoogleIncision Network LLC's reply
Our pleasure Eric, as we understood you were very concerned as a new Mac user and owner that you had very specific needs in mind and we are so pleased to have been given the opportunity to get you exactly what you wanted at a price you could afford! Our pleasure to serve you and look forward to more business in the future!
Excellent service and knowledge. Louis and Incision NetworkApr 7, 2017Review from GoogleIncision Network LLC's reply
Jimmy it has been an absolute pleasure to assist you and your family with all of their computer repair needs for the past few years. Thank you for your trust and loyalty to doing business with us!
Louis Procaccini Jr
- What should the customer know about your pricing (e.g., discounts, fees)?Police, Fire, First Responder and Military Discounts Incision Network appreciates and values all those men and women for their service to our community. Active, veteran, retired, and reservist US Army, Navy, Air Force, Marines, Coast Guard, Law Enforcement and Fire Rescue personnel are eligible to receive a 10% Discount. The 10% Discount applies to labor only with a simple showing of your identification.
- How did you get started doing this type of work?Science teacher Bob Jackson taught me how to build computers at the age of 10. By 14 in high school I had aspirations to start an IT career. At 16, I was fixing and repairing networks, printers, computers and more. As years went on my reputation grew as a trusted expert in the field of IT. I’ve been resolving complex issues for residents and businesses in the tristate area for over 20 years.
- What advice would you give a customer looking to hire a provider in your area of work?Work with a fully insured IT professional. Don’t be a afraid to ask for their experience in a particular area. You get what you pay for in this industry, so be careful with low rates.