Incision Network LLC

$150/hour

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Responds in about 1 hour

Introduction: You will always receive personalized, professional, and reliable one-on-one technical support on-site, remote or in-shop from me and my team. Once diagnosed, your issue and the solution will be fully explained, you will receive a written estimate and invoice, convenient payment options including secure payment online are available. Booking can be done online or by phone with automatic scheduling reminders and confirmations. I understand how important your tech is to you, your family, and your business, so I will be patient, attentive, and steadfast to resolve your IT issue(s) in a timely manner. I take the time to ensure your technology issue has been successfully resolved. We are a company that believes in assisting you in getting the job done correctly the first time and proactively look for ways we can accomplish your project within budget by utilizing our 50+ manufacturer partner programs and distributors. I am passionate about helping residents, businesses and people of all ages in learning new technology. It is fun to see how excited people can get in learning how computers work and how it can help in the everyday operation of our lives and business. For remote work, I can bring down the price as this cuts down travel costs or I am available to work at your location or meet at your determined location. No project is too small or too large. Fully certified, licensed, and insured. I promise to put my 20+ years experience as an IT specialist to ensure your technology receives the highest possible service and care it deserves. You will be in great hands from start to finish! Meanwhile I look forward to hearing all about your project needs! Cheers, Louis Procaccini Jr Owner, Incision Network LLC

Overview

Hired 41 times

Serves Stamford, CT

Background checked

3 employees

17 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

500 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

23 reviews

100%

Read reviews that mention:

Michael L.

4 weeks ago

Hired on Thumbtack

The very best experience that we ever had with assist on home network/computers. Very professional, responsive, punctual. Highly reccomend.

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Ken M.

Dec 14, 2021

Hired on Thumbtack

Louis was a pleasure to work with, very professional, personable and competent. I had given up hope on my own repair attempts and as a last resort contacted Louis/Incision Network. He was able to bring my Dell 9550 laptop back to life and at a very reasonable cost and no bad surprises along the way. A much better solution for me than buying a new laptop. I highly recommend Louis, he is great.

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Incision Network LLC's reply

Dear Ken and Angelica, Thank you for your kind words in your review. I appreciate you both for your hospitality at your beautiful home, your trust and the opportunity to work closely with you both on your repair. I know how frustrating hardware issues can be sometimes and I am so pleased to have resolved these issues for you as quickly as I did despite supply chain shortages.

Computer Repair

Amit S.

Oct 30, 2021

Hired on Thumbtack

Absolutely phenomenal! Five stars doesn’t do Louis at incision network justice. He is extremely knowledgeable and friendly. He setup our network for our home and converted hardwired speakers into wireless ones. His dedication to each project is exceptional. You would be lucky to have him help you with your next project.

Details: Communications (telephone, cable, or internet) • Replace existing wiring • A few wires • House • Home owner

Incision Network LLC's reply

Dear Amit, It was a complete pleasure to work day and night with you and your family on your project. I am so pleased everything could be completed before you moved in. Silvio and I felt very welcome at your beautiful home and we appreciated the opportunity to earn your business that day and look forward to potentially doing your outdoor speaker installation this spring. Sincerely, Louis

Wiring Installation

Tyler M.

Sep 8, 2021

Hired on Thumbtack

Quick to respond, willing to take on multiple jobs at varying locations, provides detailed feedback and pictures of the work done. Looking forward to working with Incision Network again in the future!

Details: Communications (telephone, cable, or internet) • Install new wiring • A few wires • Commercial • Administrative assistant

Incision Network LLC's reply

Hi Tyler and Mike, it has been and continues to be an honor and privilege to be an extension of your company while installing your services for your clients. Thank you for the opportunity and trust to handle your large corporate restaurant chain clients in all of CT. Looking forward to continuing and growing this partnership! Sincerely, Louis

Wiring Installation

Matthew D.

Mar 18, 2022

Hired on Thumbtack

Our internet was unstable for the whole year after we moved in. We had countless professionals trying to improve the problem but nothing. Within a week Lou had our internet up and running, with impeccable speed. I would highly recommend Incision and Lou is incredibly nice/easy to work with. Thank you!

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • House • Home owner

Incision Network LLC's reply

Dear Matthew, You have such a beautiful home, each room had artwork I could stare at for hours. I throughly enjoyed working closely with you in resolving your internet issues. Consistent, stable and fast internet has been something you were not accustomed to having in your home for sometime and we did it! You have the perfect office with a great view. Keep up the artwork! :-) Thank you for taking the time to share your experience with others and I’m always a call or click away for any other tech projects in the future. Happy Easter and be well Matthew. Warm wishes, Lou

Wiring Installation

Credentials

Background Check

Louis Procaccini Jr

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Police, Fire, First Responder and Military Discounts Incision Network appreciates and values all those men and women for their service to our community. Active, veteran, retired, and reservist US Army, Navy, Air Force, Marines, Coast Guard, Law Enforcement and Fire Rescue personnel are eligible to receive a 10% Discount. The 10% Discount applies to labor only with a simple showing of your identification.
What education and/or training do you have that relates to your work?
We hold multiple certifications and attend several workshops, seminars, and conferences throughout the year to keep up with the latest industry standards.
How did you get started doing this type of work?
Science teacher Bob Jackson taught me how to build computers at the age of 10. By 14 in high school I had aspirations to start an IT career. At 16, I was fixing and repairing networks, printers, computers and more. As years went on my reputation grew as a trusted expert in the field of IT. I’ve been resolving complex issues for residents and businesses in the tristate area for over 20 years.

Incision Network LLC

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