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United Tech Pros

This pro is currently not available for Network Support Services
This pro is currently not available for Network Support Services

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About
Hello! At United Tech Pros LLC (formerly Incision Network), we provide reliable, high-performance IT solutions for both homes and businesses. With over 25 years of hands-on experience, we specialize in making technology simple, secure, and dependable—so you can focus on what matters most. Whether you need help onsite or remotely, we deliver fast, professional service with clear communication every step of the way. Our core services include: • Networking & Wi-Fi optimization (full coverage, dead zone elimination) • Structured cabling (CAT6, clean, professional installs) • Security cameras & surveillance systems • Computer setup, data migration & device upgrades (Mac & PC) • Microsoft 365, email & cloud solutions • Smart home & audio/video systems • Ongoing IT support & troubleshooting Why clients choose us: • Responsive, knowledgeable, and easy to work with • Clean, professional installations and solutions that last • Transparent pricing with clear recommendations—no guesswork • Trusted by homeowners and businesses across the tri-state area We don’t just fix problems—we build reliable systems that prevent them. If you’re looking for a dependable IT partner who shows up, communicates clearly, and gets it done right the first time, we’re here to help. Looking forward to working with you. Louis Procaccini Jr President, United Tech Pros LLC Licensed & Insured Service Areas: CT, NY, NJ, MA
Overview

Hired 76 times

Background checked

3 employees

20 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2024

Top Pro Icon

2021

Services offered
Service type

Network setup and installation

Network administration

Network security

Office automation

Usage type

Personal (Home)

Commercial (Office)

Device type

Computer

Telephone system

Router

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

36 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

pro avatar
James R.

Jan 31, 2026

•

Hired on Thumbtack

Lou was very professional, punctual, and a pleasure to work with. He helped my wife tremendously! We're extremely grateful we found him for his expertise. Thanks Lou!

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

United Tech Pros's reply
Dear James, thank you so much for the kind words. I truly appreciate it. It’s been a pleasure helping you both onsite and remotely, and I’m glad we were able to make the transition from your old iMac to the new one smooth and stress-free for your wife. If you ever need anything down the road, I’m always here to help. Thanks again! Lou
Network Support Services
pro avatar
Nicolas A.

Mar 26, 2024

•

Hired on Thumbtack

Simply put, Lou is an expert at his craft. After years of struggling with our internet and going through multiple technicians with little improvement, we came across Incision Network on the Thumbtack app, and decided to reach out to see if we could finally get to the bottom of our issues. Lou promptly responded, and was at our house within a few hours! This I knew was already a good sign. He spent a great deal of time educating us on why exactly we were running into issues all these years and solved all of our internet issues in literally less than a day. He even offered to drop our old hardware off at Optimum for us. He also hard wired ethernet cords into some of our rooms, set up our security cameras, and configured our system in a way where he can monitor it remotely in case any issues arise in the future. Lou goes the extra mile and you can tell he truly cares / is passionate about what he does. This makes working with him a breath of fresh air. There are so many reasons why we would use Lou again that it's hard to list them all. We would recommend him to anyone in a heartbeat.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

United Tech Pros's reply
Dear Nick, Thank you so much for your kind and generous review on Thumbtack. Your words truly mean the world to me and everyone at Incision Network. It's incredibly rewarding to hear that after years of struggling with internet issues and various technicians, you finally found the solution you needed with us. I'm delighted that I could meet your expectations and resolve your issues promptly and effectively. Educating clients about their systems is a key part of our service at Incision Network, and I'm glad you found the explanations helpful. It's great to know that the solutions we implemented, including hardwiring ethernet cords, setting up security cameras, and configuring your system for remote monitoring, have made a significant difference. Going the extra mile is what we strive for with every client, and it warms my heart to know that this effort made your experience with us a "breath of fresh air." Thank you for your trust and for recommending us so highly. We look forward to working with you again in the future. P.S. Thank you for the bottle of wine; it was a true delight alongside a delicious home-cooked meal! Best regards, Lou Procaccini, President Incision Network LLC
Network Support Services
pro avatar
Mark B.

Nov 9, 2023

•

Hired on Thumbtack

I recently had the pleasure of having Louis handle the ethernet installation in my home. His workmanship was exceptional. He arrived on time and ready with the equipment he needed to get the job done quickly and professionally. He not only did he do a great job with the new wiring, he cleaned up the existing wires on the exterior to make it a lot more tidy. I also appreciated that Louis made sure everything was working correctly before he left. Louis's work was nothing short of excellent. His dedication to providing a seamless service experience has earned my trust, and I wouldn't hesitate to recommend his services to others.

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • House

United Tech Pros's reply
Dear Mark, I'm incredibly grateful for your detailed review and thrilled to hear about your positive experience with the ethernet installation in your home. It was my absolute pleasure to ensure that the work was completed to a high standard, not just in terms of the new wiring but also in tidying up the existing setup. Your acknowledgment of the punctuality, preparedness, and the effort to ensure everything was functioning perfectly means a great deal to me. I'm delighted to have earned your trust through my dedication to providing a seamless service experience. Your recommendation is highly valued, and I'm looking forward to the opportunity to assist you or your friends in the future. Thank you once again for choosing my services and for taking the time to share your satisfaction. Best regards, Louis
Wiring Installation
pro avatar
Jessica R.

Jun 23, 2023

•

Hired on Thumbtack

Louis was so helpful and went above and beyond to help me troubleshoot the problem. Now everything is working great! He even helped me with something unrelated. Very professional and happy with his services. Highly recommend!

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

United Tech Pros's reply
Hi Jennifer! It was a complete pleasure to work alongside you and get your TV/soundbar setup! If I have the tools and the knowledge, I’ll always help in anyway I can even if it’s unrelated to the original task. Your smile after the work was done was worth the extra time! Thank you for the opportunity and be sure to spread the word! Warm regards, Lou
Network Support Services
pro avatar
Michael L.

Jan 13, 2023

•

Hired on Thumbtack

The very best experience that we ever had with assist on home network/computers. Very professional, responsive, punctual. Highly reccomend.

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

United Tech Pros's reply
Thank you so much Michael, I thoroughly enjoyed working with you and Jeanne. We always have great conversations about technology and I love to teach you both new tricks with your computers. Thank you again for the opportunity and look forward to working with you again in the near future. Best, Lou
Computer Repair
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Louis Procaccini Jr

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