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United Tech Pros

$150/hour
Estimated price

Usage type
Service type

Responds in about 3 hours

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Hello! At United Tech Pros LLC (formerly Incision Network), we provide reliable, high-performance IT solutions for both homes and businesses. With over 25 years of hands-on experience, we specialize in making technology simple, secure, and dependable—so you can focus on what matters most. Whether you need help onsite or remotely, we deliver fast, professional service with clear communication every step of the way. Our core services include: • Networking & Wi-Fi optimization (full coverage, dead zone elimination) • Structured cabling (CAT6, clean, professional installs) • Security cameras & surveillance systems • Computer setup, data migration & device upgrades (Mac & PC) • Microsoft 365, email & cloud solutions • Smart home & audio/video systems • Ongoing IT support & troubleshooting Why clients choose us: • Responsive, knowledgeable, and easy to work with • Clean, professional installations and solutions that last • Transparent pricing with clear recommendations—no guesswork • Trusted by homeowners and businesses across the tri-state area We don’t just fix problems—we build reliable systems that prevent them. If you’re looking for a dependable IT partner who shows up, communicates clearly, and gets it done right the first time, we’re here to help. Looking forward to working with you. Louis Procaccini Jr President, United Tech Pros LLC Licensed & Insured Service Areas: CT, NY, NJ, MA
Overview

Hired 77 times

Serves Stamford, CT

Background checked

3 employees

20 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Top Pro Icon

2021

Services offered
Service type
Usage type

Personal (Home)

Commercial (Office)

Device type

Computer

Telephone system

Router

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

36 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

pro avatar
James R.

Jan 31, 2026

•

Hired on Thumbtack

Lou was very professional, punctual, and a pleasure to work with. He helped my wife tremendously! We're extremely grateful we found him for his expertise. Thanks Lou!

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

United Tech Pros's reply
Dear James, thank you so much for the kind words. I truly appreciate it. It’s been a pleasure helping you both onsite and remotely, and I’m glad we were able to make the transition from your old iMac to the new one smooth and stress-free for your wife. If you ever need anything down the road, I’m always here to help. Thanks again! Lou
Network Support Services
pro avatar
Nicolas A.

Mar 26, 2024

•

Hired on Thumbtack

Simply put, Lou is an expert at his craft. After years of struggling with our internet and going through multiple technicians with little improvement, we came across Incision Network on the Thumbtack app, and decided to reach out to see if we could finally get to the bottom of our issues. Lou promptly responded, and was at our house within a few hours! This I knew was already a good sign. He spent a great deal of time educating us on why exactly we were running into issues all these years and solved all of our internet issues in literally less than a day. He even offered to drop our old hardware off at Optimum for us. He also hard wired ethernet cords into some of our rooms, set up our security cameras, and configured our system in a way where he can monitor it remotely in case any issues arise in the future. Lou goes the extra mile and you can tell he truly cares / is passionate about what he does. This makes working with him a breath of fresh air. There are so many reasons why we would use Lou again that it's hard to list them all. We would recommend him to anyone in a heartbeat.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

United Tech Pros's reply
Dear Nick, Thank you so much for your kind and generous review on Thumbtack. Your words truly mean the world to me and everyone at Incision Network. It's incredibly rewarding to hear that after years of struggling with internet issues and various technicians, you finally found the solution you needed with us. I'm delighted that I could meet your expectations and resolve your issues promptly and effectively. Educating clients about their systems is a key part of our service at Incision Network, and I'm glad you found the explanations helpful. It's great to know that the solutions we implemented, including hardwiring ethernet cords, setting up security cameras, and configuring your system for remote monitoring, have made a significant difference. Going the extra mile is what we strive for with every client, and it warms my heart to know that this effort made your experience with us a "breath of fresh air." Thank you for your trust and for recommending us so highly. We look forward to working with you again in the future. P.S. Thank you for the bottle of wine; it was a true delight alongside a delicious home-cooked meal! Best regards, Lou Procaccini, President Incision Network LLC
Network Support Services
pro avatar
Matthew D.

Mar 18, 2022

•

Hired on Thumbtack

Our internet was unstable for the whole year after we moved in. We had countless professionals trying to improve the problem but nothing. Within a week Lou had our internet up and running, with impeccable speed. I would highly recommend Incision and Lou is incredibly nice/easy to work with. Thank you!

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • House • Home owner

United Tech Pros's reply
Dear Matthew, You have such a beautiful home, each room had artwork I could stare at for hours. I throughly enjoyed working closely with you in resolving your internet issues. Consistent, stable and fast internet has been something you were not accustomed to having in your home for sometime and we did it! You have the perfect office with a great view. Keep up the artwork! :-) Thank you for taking the time to share your experience with others and I’m always a call or click away for any other tech projects in the future. Happy Easter and be well Matthew. Warm wishes, Lou
Wiring Installation
pro avatar
Ken R.

Jan 9, 2021

•

Hired on Thumbtack

Anytime you hire someone new there's always uncertainty about what you're actually going to get. Even when you do your homework. The customer reviews for Lou at Incision Network were convincing enough for me to give him a try. I'm so very happy I did. Lou came out to my home to assess an internet buffering problem I was having, primarily with my smart TVs. I'd given up on trying to get Optimum to fix the problem. Within a very short time, Lou focused in my the likely culprit -- my wireless router. But to be certain, he ran a comprehensive set of tests to check everything out. It was impressive. And I was getting a good technical education courtesy of Lou's thorough explanation of all of it. As it turned out, he was right. My existing router (Google Nest Mesh network) just wasn't up to the task of providing the wireless coverage and 'horsepower' needed to keep all of my wireless devices performing as they should. I thought this would require another service call for Lou to get a new router for me and get it installed. But lo and behold, it had it onboard and got the whole job done on a single visit! The new system was a bit pricey but definitely worth it. And Lou was extremely fair and generous with his time and professional fee. Now I'm getting about 250mbps on the output side of the new router and couldn't be happier. On top of it all, Lou is easy to work with, very knowledgeable, as patient as a Saint (answering all my questions), and extremely polite, respectful and courteous. Shop no further folks. Don't waste your time with Optimum techs (or their India call center). Lou is the guy to hire!

Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.

United Tech Pros's reply
Dear Ken, Lydia and Lindsey, Thank you for the opportunity and trust to serve your family with IT network support services. When it comes to working with Ken and his wonderful family, you could tell they are a family that relies heavily on the internet working from home and streaming movies after a long day. Ken is very interested to learn about technology and asks great questions that give me the opportunity to educate as I go about my work. Ken had used Google mesh to no avail, with the kitchen located nearly in the center of the home, this caused interference with WiFi as well as neighbors overlapping his channels. With the new equipment we were able to resolve all of those issues. Ken and his lovely family are no longer slowed down and are actually receiving almost the same speeds hardwired as they do wireless! 320/35 (they had Optimum 300 service) Thank you again Ken for your kind words! Looking forward to the next service call. Meanwhile may 2021 be the best year yet! Warm regards, Louis Procaccini Jr
Network Support Services
pro avatar
Jon S.

Jun 23, 2023

•

Hired on Thumbtack

Hands down the best experience we have had in many many years of AV. Can’t say enough kind words. Lou made miracles happen for us Items we haven’t been able to get working for a year. He organized our system(s) and made it easy to follow and work. He even did some shoveling work to get a speaker at the right height for sound Crazy! Is a perfectionist and stays till the job is done

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

United Tech Pros's reply
Thank you so much Jon for your valued and deeply appreciated feedback. It has been a pleasure to serve you and your family at your beautiful home in Westport. I am very much looking forward to wiring and setting up the rest of your home with beautiful music throughout it. Thank you for the opportunity, be well Jon. Sincerely, Lou
Network Support Services
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Louis Procaccini Jr

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