FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of our pricing and purchases are accounted for. Customers receive a detailed breakdown with receipts so they know where every penny goes. We do not markup any materials. Pricing is based on time and labor only. Which is what breaks us apart from our completion and keeps our pricing the best in Connecticut.
- What is your typical process for working with a new customer?
We always start with that initial phone call to get an idea of the project and to see if we’d be a good fit. If so we will schedule a time to meet to see the actual job site and give a design consultation. Within a day or two a proper estimate will be emailed for approval.
- What education and/or training do you have that relates to your work?
We are certified professionals with over 20 years of experience in masonry and landscaping. Our work is gauranteed.