Castle Care, LLC

Stratford, CT

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About this pro

How does your service stand out?

Timeliness, responsiveness, trust and quality installations done right the first time. Repeated calls are only expected with more business no regrets! We abide by our motto: "Caring for your home as if it were a Castle"

What do you enjoy about the work you do?

I like the mental challenge as well as the manual involvement to accomplish any given project.

Location

Stratford, CT 06614

Background check

Complete

Years in business

15

Number of employees

1

Reviews

4 Reviews
  • William S. Jan 31, 2017
    Professional results
    From plumbing, electrical,carpentry, siding, painting and window installations Castle Care does it all with a professional touch and craftsmanship that John always provide to each and every job.
  • John Y. Nov 1, 2015
    We had extensive water damage to two ceilings in an older (ca. 1915) home. The reconstruction and refinishing jobs were challenging to say the least. the work produced excellent results that still look great a year later, and I'm almost ready to tackle another job which will most certainly go to Castle Care.
  • Kim V. May 27, 2014
    We've completed repairs on our home on two occasions. Each time, he arrived on time, explained everything he would do before he started, left our home and the area clean and reviewed again the work he did. John's prices are very reasonable. We will definitely use Castle Care again if the need arises.
  • Larry L. Dec 1, 2010
    Hi Joan, I like you new web look and all that you brought to my eyes. I thought I'd be able to see the thumbtack.com link on the web site, but I failed. Are you going to put it on your web site? If not, how will people know they can write a review. Larry

Q&A

What is your typical process for working with a new customer?
Scope of work and knowing exactly what the client wants. Working out a proposal and implementing the contracted work.
What education and/or training do you have that relates to your work?
I just finished the Lead Safe Renovator Certification and I am also Radon Technician Certified. In the near future I also intend to achieve my LEED Certification
What types of customers have you worked with?
Carpentry including decks, framing, shelving, doors and windows. Bathrooms including plumbing, tile and electrical, Finished basements with sheet-rock installations, drop ceilings, wiring, etc. Flooring with laminate, ceramic, engineered wood, linoleum or others.
What questions should customers think through before talking to professionals about their project?
It takes a great deal of effort to put together and estimate. More often than not a client doesn't value the time and effort already invested on your behalf. It is like the invisible roots of a tree or the house foundation. Estimates need to be encompasing the different phases of your project as well as an accurate account of the steps involved. A reflected figure of both materials and labor and the different terms you and your client agree upon. Verbal contracts are obsolete in today's society. However, if somebody wanted it from me I would definetely honor my word and stand by my work. It is called trust and belief in the goodness of others.