FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Chernin HVAC & Refrigeration L.L.C. we are happy to provide a 5% discount to current and former military personnel. We value your time and service and this is our way of saying "thank you". If you're a new customer, you will see a 5% discount on your first bill. Check out our NEW financing tab on our website. We can't wait to do business with you!
- What is your typical process for working with a new customer?
When working with new customers, we like to gather as much pertinent information about you and the HVAC/R issue(s) you are facing. We like educating our customers and we look forward to addressing all of your questions.
- What education and/or training do you have that relates to your work?
As the owner of the business, I have been in the construction industry for over 25+ years. I have been in the residential and commercial refrigeration arena for the past 15 years. I hold an S-1 UNLIMITED Heating, Cooling and Piping Contractor License, and an S-2 UNLIMITED Heating, Cooling and Piping Journeyman License through the state of CT. I am OSHA 10 certified and have a UNIVERSAL EPA 608 refrigerant sales and use license. I have attended over a dozen factory training seminars from equipment manufacturers such as: Mitsubishi, TRUE, Lochinvar, Burnham, Navien, WeilMcLain, Carrier, DAIKIN, HEIL, LG, Hoshizaki, Manitowoc, Beverage Air, and the list goes on. I have a bachelor of science degree in marketing and business management from Bryant University and have run several other successful business ventures over the years.