MediaPen, LLC

Introduction: MediaPen, LLC takes pride in providing excellent customer service, and on all of our offerings, we take the utmost care in each repair we embark upon. We treat each client the same: with patience and friendliness, and we aim to get your needs taken care of! This business was started as a side project when the owner was working full time in the IT industry. It grew into something far more than just a basement project. Since then, it has grown leaps and bounds to become a full-scale computer service/sales and small business IT consulting firm. While the owner has over 15 years of technical experience, our focus is on the customer experience, so people don't feel like when they need help they are "bothering" us. We want your experience with these devices to be smooth, and to be positive, so you can use technology for your advantage instead of feeling bogged down by it. We service the following (all makes/models included): * PC laptops * PC desktops * All Apple computer products (iMac, iPhone, PowerBook, MacBook/Pro, etc.) * All server hardware and software (Dell, HP, Mac Server, Windows Server -- yes, we do Linux) * Networking equipment (routers, switches, wireless, T1/ATM/phone) Services offered are the following: * Laptop/Desktop repair, virus removal * On-site computer training and support * Critical software upgrade or install * Network equipment (routers, switches, hubs, wireless products, repeaters, T1/ATM problems) * Office phone systems (Cisco,ShoreTel) * Backup solutions (cloud and non-cloud backup, BackupExec, custom solutions) * Data transfer, data archival * Small- and large-scale storage * Server hardware sales/service/troubleshooting * Network and server administration tasks (custom scripts, add users) * Database design/management (MySQL, Oracle, Postgres, Access) * Software programming, testing and design services (psst.... app programmers, give us a call) * Web app services large and small scale (Amazon AWS, all cloud-based apps) * Managed IT services ad support (remote administration, remote upgrades, general upkeep without visiting your location) * Wireless/Wired networks * Smartphones We also do many other things, so if it's not listed just give us a call or e-mail!