FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is hourly and based on the time needed to properly clean your home. We have a 3-hour minimum per visit, which allows us to deliver consistent, high-quality results without rushing. Rates are discussed upfront, and there are no surprise fees. Because every home is different, final pricing is confirmed after we review your home size, layout, and service frequency.
- What is your typical process for working with a new customer?
We start by gathering basic details about your home, including size, location, and preferred cleaning frequency. Once we confirm we’re a good fit, we’ll provide an estimate and review available recurring time slots. Your appointment is secured once the estimate is accepted. You’ll receive confirmation via email or text at the time of booking and again prior to your scheduled service.
- What types of customers have you worked with?
We specialize in small to medium-sized residential homes that receive regular maintenance cleaning. This allows us to work efficiently, maintain quality, and provide dependable service week after week. Our services are best suited for clients looking for ongoing support rather than occasional or last-minute cleaning.