FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple, fair, and transparent. We charge an hourly rate with no hidden fees, and we offer flat-rate options for bigger moves. We also match U-Haul load-up prices for customers planning DIY moves. Discounts are available for repeat customers, referrals, and veterans.
- What is your typical process for working with a new customer?
We start with a quick phone call or message to learn the details of your move — what’s being moved, from where, and to where. Then we provide a clear, upfront estimate so you know exactly what to expect. On moving day, we show up on time, prepared, and ready to work efficiently while treating your belongings with care.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in moving, logistics, and customer service. We’ve handled everything from small local moves to cross-country relocations. On top of that, our crews are trained in safe lifting, packing, and loading techniques to keep your belongings secure and your move stress-free.