FAQs
- What education and/or training do you have that relates to your work?
I have had training for IT courses throughout the years and I have my Security+ certification.
Nick Connection
Introduction: Nick Connection is your Washington, D.C. source for computer repair, cabling, Amazon Web Service, and more. We help businesses and families tackle their toughest challenges and do it with professional courteous service.
Whether you have a laptop that won’t connect to your home Wi-Fi or you are a large company seeking to adopt new digital tools for enhanced growth opportunities, Nick Connection offers the same simple promise: Take advantage of local service from a Washington, D.C. native with affordable pricing and excellent quality of service. While we are a small company, we are experts in our fields, and can draw on years of experience and a wealth of resources to offer you exceptional service and capabilities.
Overview
Hired 11 times
Background checked
10 employees
4 years in business
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Stripe, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
Featured Projects
44 photos
Nest Thermostat Installation
Wiring Installation
Phone, tablet and Laptop screen replacement
Computer Repair
Specialties
Computer type
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Computer issue
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Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.7
20 reviews
5
90%
4
0%
3
0%
2
5%
1
5%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Read reviews that mention:
Joaquin C.
May 24, 2022
I had not used my Mac for quite some time because it would only work with power. My Mac needed a new battery. Nick identified the problem, fixed it and also made sure there were no other issues with it. He was super responsive through the whole process and he charged a fair price. I would definitely recommend Nick if you need any technology repairs.
Nick Connection's reply
Thank you so much Joaquin!
Andrew D.
May 12, 2022
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Hired on Thumbtack
Hired on Thumbtack
Very professional and great technical knowledge and ability. Will hire again when/if needed. Nick is a great resource.
Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Rhea G.
Apr 7, 2022
Nick was able to repair my phone when I didn’t think it was repairable! He was practically a lifesaver and I was able to retrieve everything I thought I lost. I would definitely recommend him for tech repair/support!
Nick Connection's reply
Thanks for all your support Rhea!
Leslie E.
Apr 13, 2022
Nick responded immediately to a work request and my appointment was scheduled for just a few days later. Associate arrived on time, was personable and professional. Nick followed up on progress of the job and even came by in person on a weekend when one of the objectives was unable to be met during the first appointment. Will hire again if needed in the future.
Nick Connection's reply
Thank you so much for all your support Leslie!
Cecilia P.
May 21, 2022
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Hired on Thumbtack
Hired on Thumbtack
First, I did not appreciate being turned over to a junior person. Second, he couldn't get the zoom link to work at all, so I had to send him one. Third, he did nothing to see what was wrong with my PC. He had a script he was following to tune an old PC. I have a new machine. My husband got on my machine the next day and pulled up the Dell Support icon. It said I had two hardware problems. He got on a chat with Dell for less than an hour, fixed two drivers and the machine works well. I don't think that you earned the $100 at all, but I am paying because that is what I signed up for. Your service is awful and I would never hire you again.
Details: PC • Desktop • Slow computer performance • My home, venue, etc.
Nick Connection's reply
I'm so sorry to hear that you were unhappy with your experience. I’m happy to hear you were still able to get it resolved in the end.
Thank you for your feedback, and we hope you have a better experience with any other future repairs.
Computer Repair
Credentials
Background Check
Nick Thompson