The other day, I had an ant infestation in my kitchen. I had used the services of another exterminating company but they were unable to come to me for at least a week. I turned to Thumbtack to find another exterminator. I was so impressed with Amenta Pest Mgmt.'s initial response to my Thumbtack.com query, that I called immediately and spoke with the owner, Steve. He was professional and calming, and was able to deal with my ant issue in a timely fashion - the very next day, in fact. Nick, Steve's son (I like that it's a family owned and operated business.) showed up exactly on time, explained how he was going to deal with my ant issue, quelled my concerns about it being harmful to my pets and wildlife (Nick has pets of his own and completely understood my concerns) and, after explaining everything fully and taking the time to answer my questions, he proceeded to take care of my ant infestation. I noticed that he donned paper booties before entering my home, so as not to make my floors dirty. He was friendly, and patient (I had a lot of questions) and I had the utmost trust in him. It's not easy for most people to allow a stranger into their home, especially one who's dealing with pests when the homeowner has pets - and concerns. Nick was careful and respectful of my dog and cats and, as I've written, addressed all of my concerns in a way that made me feel very confident. And, the ants, as I was told they would be, were gone. I recommend Amenta Pest Management wholeheartedly and confidently. I received friendly, professional and, yes, caring service. I will use them again and recommend them to friends.