FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At B.L. Ward & Associates, our pricing is transparent and customized to each project. We provide detailed estimates upfront so you know exactly what to expect—no hidden fees or surprise costs. Pricing reflects the quality materials, skilled craftsmanship, and attention to detail we bring to every job. While we don’t offer standard discounts, we do work with clients to find solutions that fit their budget and vision.
- What is your typical process for working with a new customer?
Our process begins with an initial consultation to understand your goals, style, and budget. From there, we provide a detailed estimate and project timeline so you know what to expect every step of the way. Once the estimate is approved, our team manages all aspects of the project which may include design and permitting to construction and final walkthrough. Throughout the process, we maintain open communication to ensure your vision comes to life smoothly and on schedule.
- What types of customers have you worked with?
We work with a wide range of clients, including residential homeowners, commercial property owners, and state or municipal organizations. Our residential projects range from quick handyman services to full renovations, while our commercial and state work includes painting, facility improvements, and office renovations. No matter the client, we bring the same commitment to quality, communication, and craftsmanship to every job.