Jaexclusive Design Studio
Introduction
Hello, I've been in the Architectural Design business for over 15 years. Working along with homeowner's, contractors and real-estate company by bringing their vision to reality gives me joy.
Overview
Hired 54 times
Background checked
9 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Check, Square cash app, Stripe, Venmo, and Zelle.
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
3.4
11 reviews
5
46%
4
18%
3
0%
2
0%
1
36%
Read reviews that mention:
Dan R.
Nov 5, 2024
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Hired on Thumbtack
Hired on Thumbtack
Details: One project • Architectural (home and building) design • AutoCAD • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
3D Modeling
Alex W.
Oct 4, 2024
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Hired on Thumbtack
Hired on Thumbtack
Nothing to complain about here. This company did everything that was asked for in a timely manner. I would highly recommend to anyone who needs any designing or engineering layouts.
Will be using again in the future.
Details: Design • Remotely (phone or internet)
Jaexclusive Design Studio's reply
Thank you Alex!
Engineering and Technical Design
Joseph A.
Dec 13, 2024
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Hired on Thumbtack
Hired on Thumbtack
Great guy, very professional, educated us a great deal on how to move forward with the project including offer of assistance with the county.
Details: Design drawings • Addition to existing structure • Residential • 500 - 1,000 sq ft
Architectural Services
Bander I.
Oct 31, 2024
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Hired on Thumbtack
Hired on Thumbtack
This professional, was not very professional at all.
Took me 2 months to find an engineer and I thought this guy was my saving grace.
Not only did I not receive the blue prints required from him the day he said Id receive them originally. But when I did, They were not signed by the actual engineer.
I wasn't informed of that until 72 hours later when I was sent the signed blue prints. (on a Saturday) As the "engineer was not in the office"
I just wish he had disclosed that originally when he released the Blue Prints to me. (I thought I was communicating with the engineer himself.)
I needed the blue prints for obtaining a permit through my city. (he knew this) And I submitted unsigned blue prints! Currently I don't know if the permit will be approved. Yes I have the signed ones now but the delay this may cause is even more of a headache as this project has already been on pause for 2 months and it is URGENT! In just that I found him unprofessional, but to further things. His cost was $1500.00. The deposit of $750 was paid prior to obtaining the blue prints on 10/17/2024. The final balance of $750 was due 11/16/2024. I have a multiple copies of the invoice saying this.
However as of today, my call log now has 8 missed calls from him and he texted me 10 times in a row. Blowing my phone up on the weekends and sending me screen shots of his text threads with others just blew me out the water with how unprofessional, pestering and ignorant he was. The invoice has been paid in full as of 10/31/24. But not without harassment by him.
He responded, and changed the original date of the invoice to make it past due. He did not originally verbally disclose that the balance was due upon completion. Or put it in his invoice. That is why I assumed the invoice due date (11/16/24) was his expectation. I'm obviously not an engineer, which is why I was looking for said professional and their services. But to put it simply, this man was not the professional I was looking for. I wanted to build a repour with and continue to use the engineer who got back to me as it took me 2 months to even find one. But I want no part of him any further.
He continued to message me through thumbtack as well. And on a daily basis would send the invoice to my email sometimes twice a day. He has terrible communication, prior, during and after doing a job for you.
Details: Design • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Jaexclusive Design Studio's reply
Thank you for the opportunity to work together. I was pleased to provide the signed and sealed plans, and I make it clear to all clients, both verbally and in writing, that a 50% deposit is required to start, with the remaining balance due upon completion. I didn’t expect this type of feedback after the final payment, and I apologize if my services didn’t meet your expectations. To clarify, I’ve never harassed any client; I reached out by phone and text to follow up, but I received no response for over 72 hours. I won’t be posting our conversation publicly, as I prefer to keep our interactions professional and private. I wish you all the best with your retaining wall project.
Engineering and Technical Design
FERNANDO B.
Jan 20, 2025
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Hired on Thumbtack
Hired on Thumbtack
This architect lied to me. He made an appointment for today at 10 am. He didn’t show up.. not even sent an apology or anything. I cancelled other commitments for this. Total lack of respect.
Details: Design drawings • Construction documents (blueprints) • Addition to existing structure • Residential • 500 - 1,000 sq ft
Jaexclusive Design Studio's reply
Good day,
I want to assure you that I never misled you. I was honest in my messages and attempted to call you 30 minutes before our scheduled appointment. Given my emergency, I made arrangements for my contractor friend to fill in, as I wanted to ensure the meeting still took place.
You were notified of my missed call and texts, and my contractor informed me that while he arrived at your address, you preferred to meet with me directly, which I completely understand. My instructions to him were to gather the full scope of work and obtain copies of the plans you currently have.
All related correspondence can be found in the attached link: https://drive.google.com/drive/folders/1mWVUVuZ-fmIX-y3lEJSyeG1djhz3z7I2?usp=drive_link.
It was never my intention to miss the meeting, and I sincerely apologize for the inconvenience. I improvised to the best of my ability under the circumstances. Thank you again for the opportunity.
Best regards,
Eugene
Architectural Services
Credentials
Background Check
Eugene Rolle