FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in complete transparency, which is why every project starts with a free, no-obligation roof inspection. I provide detailed, itemized quotes so you know exactly what you're paying for—no hidden fees or surprise upcharges. Pricing is based strictly on the square footage, the quality of materials chosen, and the complexity of your roofline.
- What is your typical process for working with a new customer?
1. Inspection: I personally assess your roof's condition, taking photos to show you exactly what is happening up there. 2. Consultation: We discuss your options and I provide a transparent, written estimate. 3. Scheduling: Once approved, we set a firm timeline. 4. Execution: The work is completed to the highest local codes. 5. Cleanup & Walkthrough: We do a meticulous cleanup (including magnetic sweeps for stray nails) and a final walkthrough together to ensure your 100% satisfaction.
- What education and/or training do you have that relates to your work?
I bring over 20 years of hands-on, personal experience in the roofing industry to every job. I stay continuously updated on the latest state building codes, safety protocols, and advanced roofing systems (like architectural shingles, modern underlayments, and ventilation standards). This deep, personal expertise ensures every installation or repair is done correctly the first time.