FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Service call is $75. Minimal labor fee is $185. Therefore, the simplest repair, such as Whirlpool dryer drive belt replacement, will cost $195 before taxes.
- What is your typical process for working with a new customer?
There is no difference between a new and a returning customer for me. I treat all customers as members of my family. I charge a service call fee, but I always deduct it from the final repair cost. Therefore, my customer only pay for the part and the labor to replace it.
- What education and/or training do you have that relates to your work?
My mathematical education and higher engineering degree allow me to feel confident with electronics for the past 20 years. Professionally, I have over 10 years of technical experience in the refrigeration field.