Rogoff Appliance Repair
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It’s free with no obligation to hire
Overview
Hired 13 times
1 employee
3 years in business
Payment methods
Cash, Check, Credit card, Zelle
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Photos and Videos
33 photos
Specialties
Appliance type
Washer / dryer,
Refrigerator,
Oven / stove
Reviews
17 reviews
Read reviews that mention:
- Julie M.
Appliance Repair or Maintenance
His card says "Honesty & Professionalism" and that's 100% true. Victor responded quickly, arrived when he said he would, and ran the diagnostics on our washing machine. He was very thorough in making sure he was getting to the heart of the problem and recommended against spending money on fixing the machine. He also very kindly took a look at our food disposal system and quickly resolved a problem with that, too. I appreciated Victor's honesty and his professionalism and would call on him again for future appliance repair. Thank you!
Jan 12, 2021VerifiedWas this review helpful?
- JOANNE L.
Appliance Repair or Maintenance
Forthcoming about Inability to fix machine after spending several hours trying. I respected him for this and appreciate his honesty.
Jan 9, 2021VerifiedWas this review helpful?
- Yvette F.
Appliance Repair or Maintenance
I was provided same day service without an upcharge. Victor diagnosed the problem, ordered the part, and returned the following day (Saturday) to install it. We're so grateful for the prompt service at a very reasonable price. I would highly recommend this company.
Jan 16, 2021VerifiedWas this review helpful?
- Shane M.
Appliance Repair or Maintenance
Victor repaired our refrigerator. He did and amazing job! Would recommend!
Jan 9, 2021VerifiedWas this review helpful?
- Charles A.
Appliance Repair or Maintenance
They did a thorough diagnostic at a reasonable price and after working a considerable time determined that the washer could not be fixed for a reasonable price. I appreciated the hard work and honesty.
Dec 19, 2020VerifiedWas this review helpful?
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?My diagnostic is $60, repair is from $180 (depends on complexity of work). If I do the repair, the diagnostic is FOR FREE.
- What is your typical process for working with a new customer?First of all I talk to the customer about the appliance problem. Then I do diagnostic and explain to the customer what is damaged, how much is the repair and parts. If he/she decides to have the repair done, we agree about the time for this work.
- What education and/or training do you have that relates to your work?I have a university education as a mechanical engineer