Gibbs Pro Services

Thank you for taking the time to share your feedback. I sincerely apologize that the project took longer than expected — I understand how important timelines are. Regarding the infill, I recommended not applying it during heavy rain or in areas prone to flooding because doing so can cause clumping, poor drainage, and long-term damage to the turf. For this reason, I provided the infill material and advised waiting for dry weather to ensure the best results and longevity of your installation. I appreciate your patience with the follow-ups, and I’ll continue working to improve communication and scheduling to provide a smoother experience in the future. My goal is always to deliver a finished product that lasts and performs as expected. Thank you again for your feedback — it helps me improve my service and better serve all my customers moving forward.