Proactive Computing•Artificial Intelligence•
Proactive Computing•Artificial Intelligence•

Proactive Computing•Artificial Intelligence•

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Introduction
BRAUNTEK is a full-service computing operation with over 30 years of industry experience & serviced over 100,000 devices! We are a family-owned & operated business. DELL-EMC is our strategic partner for 15 years now. Microsoft, Apple, Linksys, HP, Cisco, Amazon, Emsisoft, Bitdefender and over 65 other mainstream hardware/software vendors. Our formal training & certifications include: Microsoft Certified Systems Engineer The Computing Technology Industry Association Comptia + Comptia Network+ Cisco Certified Network Associate Ethical Hacking & Penetration Testing Advanced Anti-Virus-Anti-Malware Threat Removal We have advanced knowledge of: Microsoft Windows 10 Microsoft Windows 11 Apple iPhone Apple iPad Android Smartphone Android TV Tablets Is it a device or Computer Sluggish? We offer Windows 10 and 11 Tune-Up. We have perfected the optimization of computing devices. Our Computer and Device Tune-Up Services can make an older device run like it was brand new! We’ve made this process a signature service of ours and will make your device faster than it’s ever been! Here are some the issues we fix daily WiFi & Network troubleshooting, security/password issues, and Security Audio-Mic-headphones-speakers, No sound problems Video issues, problems, installation, complex multi-monitor installations, and troubleshooting Wireless Security Home Camera install, configurations, troubleshooting, Question, & Answer. Printer & Scanner issues, installations, install problems, not printing or scanning correctly Email-Personal, Business, Web access, Android, Apple, Windows, Linux. IMAP/POP configurations for all platforms. Microsoft Office 365 is available. Catchall accounts, forwarding only accounts. Online cloud storage for personal and business email accounts. *New: We now offer full Website & Hosting Services! Internet Privacy, Security, & Safety is at the core of our personal & business values. We are a proud member of The Electronic Frontier Foundation, EFF.ORG - leading nonprofit organization defending our digital privacy, free speech, and innovation. If you do not have Internet access, we will fix the problem over the phone. It does not matter if you are a tech guru or don’t even bother with the “tech stuff”. We work with everyone, no matter how much computing experience you have. If you are not technical, we make it simple for you! Our goal is to make sure you are comfortable and we complete the work with little to no frustration on your part. We practice & strive to be polite, courteous, go at your pace, & use language that makes sense to you! We meet or exceed our customer’s expectations daily! We understand that problems happen at critical moments, such as a deadline, a school project, before a vacation, or a presentation, etc. Our goal is to make you happy and completely satisfied. If we cannot fix the problem, you will NOT be charged. Stay Safe #OnlineSafety001 — Introducing BRAUNTEK - Your Trusted Computing Repair and Optimization Service At PROACTIVEPC by BRAUNTEK, we are a full-service computing operation with a wealth of experience spanning over 35 years. Our expertise has benefited over 100,000 successful smart devices over three decades. We’re not just a faceless corporation; we’re a family-owned and operated business, and for the last 20 years, we’ve proudly partnered with DELL. In addition, we work with an extensive network of mainstream hardware and software vendors, including Microsoft, Apple, Linksys, HP, Cisco, Amazon, Emsisoft, Bitdefender, and over 65 others. Our Credentials and Expertise We take pride in our formal training and certifications, which include: - Microsoft Certified Systems Engineer - The Computing Technology Industry Association (CompTIA+) - CompTIA Network+ - Cisco Certified Network Associate - Ethical Hacking & Penetration Testing - Advanced Anti-Virus-Anti-Malware Threat Removal Extensive Knowledge in Key Technologies Our team possesses advanced knowledge in various technologies, making us experts in: - Microsoft Windows 10 and Windows 11 - Apple iPhone and iPad - Android Smartphones and Tablets - Android TV Experience the Speed your Device is Capable of Is your computer feeling sluggish? Our Smart Device Tune-Up service can breathe new life into your device. We’ve honed the art of optimizing computing devices, and our Computing and Device Tune-Up Services can revitalize your older devices, making them faster and more efficient than ever before. Common Issues We Resolve We tackle a wide range of issues daily, including: - -WiFi and Network troubleshooting, addressing security and password concerns - Audio-related problems, including mic, headphones, and speakers - Video issues, installation, multi-monitor setups, and troubleshooting - Wireless Security Home Camera installation, configurations, and troubleshooting - Printer and Scanner issues, from installation to printing and scanning problems - Email issues, covering personal, business, and web access, across various platforms, including Android, Apple, Windows, and Linux - Introduction of Microsoft Office 365 and online cloud storage solutions for email accounts Expanded Services: Website & Hosting We’re excited to announce that we now offer full Website & Hosting Services, providing comprehensive online solutions to meet your needs. Privacy and Security at the Core At PROACTIVEPC by BRAUNTEK, we take internet privacy, security, and safety seriously. We’re proud members of The Electronic Frontier Foundation (EFF.ORG), a leading nonprofit organization dedicated to defending digital privacy, free speech, and innovation. Making your device and network more private is at our core personal and business values. Your internet searches should return fair and factual information accessible to all. Corporations, Developers, Full time Cybercriminals, bad actors, intelligence agencies, governments, hobby hackers, and even your own ISP has developed advanced technologies go track and profile user activity and data. Each group mentioned has a different agenda. However, they all have the same flaw of greed. This makes the issue of privacy winnable because there is predictability that comes the greedy. It also means White Hat Defensive technologies and services will never quit. Our method is better than most technology services companies. We have some of the best proprietary technology in the industry. Being privacy focused mean’s different things to different people. Wilkopedia is a generic information site. 99% of the info maybe factual, it does not mean you should use it. A Google search every time you need answers is futile and destructive. Information is at a tipping point. 2024 is the year of the AI. OpenAI and other AI technologies are being implemented into everything. AI is growing at an alarming rate. AI will never get the chance to live up to its real potential. Greed is going to implement AI generative technologies into every industry and money making possible POSSIBLE! find the answers to youdue the focus we take on understanding your core business and why is potentially focused on communicating Privacy-Focused Core values We Make Technology Simple Whether you’re a tech guru or someone who doesn’t usually deal with “tech stuff,” we’re here for you. Our mission is to simplify technology for everyone, ensuring your comfort throughout the process. We communicate in a way that makes sense to you, always striving to be polite, courteous, and accommodating. Customer Satisfaction is Our Priority We consistently meet or exceed our customers’ expectations, recognizing that technical issues can arise at critical moments. If we can’t resolve your problem, you won’t be charged. Stay Safe Online #OnlineSafety001 is more than a hashtag; it’s a commitment to your online safety. With BRAUNTEK, you’re not just a customer;
Overview

Hired 3 times

Background checked

2 employees

25 years in business

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  • Generative AI Lessons

    Computer Lessons

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

5.0

4 reviews

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pro avatar
Carla W.
Sep 30, 2023
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Hired on Thumbtack

Hired on Thumbtack

I was looking for advice and professional opinion about a broken hinge and screen on my laptop. Based on John’s experience and research, I determined it was not economically a good decision to fix my laptop. I recommend John and will be contacting him again to help me set up my new machine.

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Kate B.
Oct 31, 2020
I lost all my photos. They just disappeared. And my computer was so slow. I got everything back and it's now running smoothly. I'm comfortable that I now have someone to call when I have a problem.
Proactive Computing•Artificial Intelligence•'s reply
Thank you for the great review!
pro avatar
Thumbtack U.
Oct 31, 2020
Price was right and they fixed my problems on the same day. Very polite. He explained what was wrong in terms I could understand since I’m not a computer person.
Proactive Computing•Artificial Intelligence•'s reply
Thank you for the great review!
pro avatar
Jack D.
Oct 24, 2014
·

Hired on Thumbtack

Hired on Thumbtack

Proactive Computing•Artificial Intelligence•'s reply
This gentleman was charged $50 for a service. I spent multiple days on the issue and he sent me a hand written thank you card with an additional check! He was a priest with a mailing list of 500,000 parishioners email addresses and names on this failed notebook that sends out literature via email from time to time. It took years for him to put it together. I put approximately 12+ hours on the phone with him and another several hours researching the issue on my own. In these cases I don't change my price nor give up on any issue.
Computer Repair
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John Braun

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