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Primary pest type
Rodent and Animal Removal
I spoke to Kevin on Monday for his services, he was very knowledgeable he offered me the best prices and gave me his first available appointment. Leon came to my house to do the work. He did and excellent job he inspected house inside and out and showed me all the opening through which rats where getting in . He sealed them all in a timely manner , he took his time to explain me Everything, made sure I understand everything . The prices are very competitive and the staff is excellent, they actually do believe in quality and deliver the best . I highly recommend rat Buster's as I think they are very customer centric . Thank you so much Kevin and leoanJul 31, 2019VerifiedRat Busters's reply
Thank you Shruti D. We are so glad that we were able to help you and work on getting you rat free! Let us know if you ever need anything else!
Rodent and Animal Removal
Good service. Expensive, but professional and punctual.May 16, 2018Verified
Great service, very professional and reliable, and most importantly, we got rid of the unwanted visitors!!!!!Sep 25, 2016Verified
Great service, and they came within 1 hour of calling. They checked all around the house for any possible roof entrances and then checked and cleaned and disinfected the different areas in our roof crawl space. Super Job! and on time!Nov 28, 2016Verified
I Needed shutters removed from 7 first floor windows and 1 second story slider. I also needed 1 accordion shutter opened and secured on 2nd floor. They forgot to remove shutters on one window on the first floor!!!! They did not re-screw bolts back into the house after removing the shutters (they only unscrew 1/4 inch for removal and left them unscrewed), they also just unlocked the second floor accordion shutter and did not secure it with the slider bars so it's barely open. I was rushing out and even tipped them $20 extra without going around and looking at their work. Again, bonehead mistake on my part. Not to mention they quoted me $340 to just remove them! They settled for $200 after I was quoted $350-$400 for my entire house installed and removed!... plus my $20 tip. I would honestly say they need to stick with pest control only and although they were nice guys, that's just unacceptable by anyone's standards.Nov 15, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Every job is unique and requires a different approach and therefore a different fee for services performed. All of our prices are fair and we will never try to gouge you! We want your referrals and by treating everyone fairly that is how we have become the premier name in the area so quickly! Good news spreads fast. A word of caution, anyone who tries to give you a low flat price without gathering more information is likely trying to pull a bait and switch on you. Please be careful as some in the industry are not as professional as they should be. We are always here to help you price match and make sure that you are hiring a professional company to do the job.
- What is your typical process for working with a new customer?Every customer has different needs and a different situation so the first step is to have a friendly chat! Once we fully understand what type of problem you have and know what your needs are we will provide you with an assessment of what needs to be done and what the next steps are to get your problem solved ASAP. We promise to show up when we say we will, give you excellent customer service and use professional skills and knowledge to take care of you and your family. Keep in mind that we offer a LIFETIME Guarantee on all of the work that we perform. Give us a call now and we will help you solve your problem today!
- What education and/or training do you have that relates to your work?All of our "Field Techs" are certified by the state of Florida as Licensed "Wildlife Management Specialist" and carry the commercial wildlife management certification which requires them to best a test demonstrating their thorough grasp of the most effective and humane ways to deal with all types of nuisance wildlife and to pass continuing education classes on a very regular basis. Of course, we are also licensed and insured for your protection!