FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a free session in the next two years. Second session is on us. At no cost to you we will come out and do another session just because we like to stay connected with our customers. We will send you a reminder for the free session at your 1st and 2nd year anniversary. You are free to call us anytime from the date of your 1st photo shoot until 2 years from that date and we will gladly schedule a second session for you. We do the follow-ups and fulfill our side of the promise. Headshot photography in this fast paced world is important but ignored. Professionals climb the corporate ladder quickly, change is imminent. When you move or just want to update your new look on your website this free session will make it a breeze for you to update your headshot and match that new website of yours. We want to leave you with no excuses to make you look the best on your website :-)
- What is your typical process for working with a new customer?
1. We go to our clients - period. Make it super easy for them to put their best face forward. We need to understand beforehand where will the image be parked. We would like to produce one image to match the look and feel of that platform. 2. A few minutes (10-15 mins) before the session is very important for the subject to be comfortable with the photographer. 3. Post photo session we do not have the subject wait and analyze the pictures - we let you get back to what you do best. We will share a few raw images to look at and once narrowed down to 3 images, we will develop them to give the final look and feel of the desired outcome. 4. Revisions will be entertained to clients' satisfaction. 5. Final images will be handed over to you within 5 days of the session. 6. We save all our images in our "forever database". Our clients are free to reach out to us to request us to email their images to the desired party. This service is super handy and used frequently when clients do not happen to have their images handy at times. 7. Will call you in a year's time to remind you of your free session. The second session is on us. At no cost to you, we will come out and do another session just because we like to stay connected with our customers. We will send you a reminder for the free session at your 1st and 2nd year anniversary. You are free to call us anytime from the date of your 1st photo shoot until 2 years from that date and we will gladly schedule a second session for you. We do the follow-ups and fulfill our side of the promise.
- What education and/or training do you have that relates to your work?
Photography is all about patience. Understanding the light, angle and subject is all about patience and right timing. We look around enough to find a school that certifies patience but no luck yet :-) CPP certified photographers will come to you. They will have the personality and patience to get the best out of you. Completely knowledgeable about the equipment they carry.