Vivid Pool and Patio Remodeling and Design LLC
It’s free with no obligation to hire
Hired 2 times
17 years in business
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Swimming Pool Repair
Helped me some repairs I needed. Extremely professional, knowledgeable and responsive. He was the only one that knew exactly what I needed and went through hoops getting it for me. Highly recommend !!!Oct 13, 2020Verified
Professional and got the work done in a timely manner! The pool looks terrific!Sep 2, 2020
Swimming Pool Repair
Very unprofessional and tried taking advantage of me by sending a proposal that failed to reflect his original quote, then completely ghosted me when I called him out on the discrepancies - would strongly suggest you seek pool remodeling services elsewhere with someone who is honest and treats their customers with respect. I called Vivid for a quote to resurface a pool & stain a pool deck (was quoted $6000 for both, inclusive of some minimal cement finishing work). When I asked to forgo several parts of the quote, i.e. tile replacement that was not actually needed, he walked back on his original quote and added new costs for aspects he previously advised would be included. The biggest disappointment is that when I called him out on him not being honest, he proceeded to ignore all following calls/texts from me. Extremely unprofessional and disappointing.Oct 15, 2020VerifiedVivid Pool and Patio Remodeling and Design LLC's reply
I met Miss Stevens 1 time. My company DID not enter into any contract. My father ended up having Covid19 and I had to not take on any other work to care for him. I sent only ONE contract to Miss Stevens for $4800. Documented. The reason for this review when no work was done or executed in writing makes no sense. I always stick to all my contracts once signed. And I am extremely fair and honest. I always go above and beyond. Considering the situation with a family member getting sick with a late diagnosis as well is disheartening and any non communication or questions should be understood as we did not enter into any contracted work period.
Vivid was on time and completed the job with better then expected results. Highly recommendedJun 26, 2020
- What should the customer know about your pricing (e.g., discounts, fees)?We offer wholesale pricing and are very competitive yet give the highest quality in the industry.
- What is your typical process for working with a new customer?Set an appt which is free and come out to your home and give a thorough estimate.
- What education and/or training do you have that relates to your work?MBA Certified Diamond Brite Installer NPC member ASPA member