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NewSouth Window Solutions

Window type

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About
NewSouth Window Solutions has proudly served homeowners since 2010, providing high-quality, energy-efficient windows and doors designed specifically for the demands of the local climate. Our team is committed to delivering dependable craftsmanship, personalized service, and a smooth experience from the initial consultation through installation. Whether you are looking to improve your home’s comfort, appearance, security, or energy efficiency, we are here to help you find a lasting solution that fits your needs.
Overview

Serves Bonita Springs, FL

Background checked

400 employees

16 years in business

Business hours

Sun12:00 pm - 4:00 pmMon9:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Twitter

Services offered
Window type

Double hung (slides up and down)

Sliding (slides sideways)

Fixed / picture (does not open)

Casement (pushes open on a hinge)

Property type

Residential

Projects and media
Projects and media
Reviews
Good 3.6

100 reviews

5

60%

4

3%

3

0%

2

7%

1

30%

Read reviews that mention:


pro avatar
Horace G.

Jul 8, 2026

From Google

The crew that came out to work really worked hard. It was only two guys but they replaced all my doors and windows. They showed up on time and worked literally from the time they got here and took them 5 days to complete the install. One of the installers Havier (hope I spelled it right) was very courteous and asked permission and provided feedback to me on all aspects of the install. Being fully transparent the only part that I did not like was the communication prior to the installation which was very minimal and when I reached out to them I was told my items were on back order so that might be what lead to the delay/ little communication.i expected some type of update since i signed my contract in Feb and the install did not take place till the end of June. I would recommend them to anyone looking for hurricane windows / doors but after looking around some more they were a bit pricier than others but as they saying goes you get what you pay for so Im not upset about it since the windows and doors did reduce the sound and did reflect out the sun light. My house cools off quicker when the AC is on and I dont hear as much outside noise.
pro avatar
Donald W.

Apr 19, 2026

From Google

We had a great experience with New South Windows and Doors from start to finish.Zach Curtis, our salesman, walked us through all window, door, and slider options and helped us choose what made the most sense for our home. The office team (Kelly and Trish) was responsive and consistent with communication and follow-up.John, the production manager, stayed engaged throughout the install and made sure everything stayed on track.The installation team was exceptional. Carlos and his crew of six were efficient, professional, and respectful of our home. This was a large project11 windows, 3 exterior doors, and 4 sliding glass doors, all hurricane-ratedand they completed it in just three days. They moved furniture and placed it back after completing their work, covered and protected floors and surfaces, and cleaned thoroughly at the end of each day. You wouldnt know work was being done based on how clean everything was left each day.The final result looks great. Everything operates smoothly and feels high quality. Overall, one of the best home improvement experiences weve had.
pro avatar
Richard T.

Apr 1, 2026

From Google

I couldn't be more pleased with the installation crew, personified by Mario, employed by New South Windows. Mario was personable, professional and knowledgeable. He came early and stayed late to make sure the job was done right.
pro avatar
Jorge R.

May 18, 2026

From Google

Love this place. Cool people, nice worker. Alejandra is the best
pro avatar
Mike C.

Mar 26, 2026

From Google

A month later update: I lowered NewSouth's rating from 3 to 2 stars. We failed our inspection. Missing screws. Stripped screws that just fall out. No locking mechanism installed on patio sliders. Now I get to waste another day off of work waiting for NewSouth to amend their work, then ANOTHER day waiting for re-inspection. They don't even send a rep to the inspection. Most of this stuff could have been resolved ahead of or even during the inspection, but after $50,000, they leave it to the homeowner. I found out NewSouth has been taken over by another company (Window Nation, so beware there, too), but that's no excuse for the mostly-terrible job we've experienced from the office staff. Hardly any communication, unfulfilled promises, taking the work crew off our house to "more important" jobs, running our credit for credit line increases without our permission. It's NOT been a good experience, and I wish I'd gone with another company.THE ONLY SHINING STAR HERE, AND WHY NEWSOUTH GOT TWO STARS INSTEAD OF ONE, IS ROY and JESSICA'S install crew.(prior) Day 2 Update: The installation crew (6) is really saving the day for my review of this company. This installation crew is doing an awesome, fantastic job so far!Prior review: Financing was a major issue. With a 760 credit score, I expected full approval based on the quoted payment schedule (~$7k deposit, then progress payments). Instead, the lender only approved $25k, and NewSouth immediately charged the full amount upfront, claiming the schedule only applied if fully financed. That also triggered the 18-month no-interest period in Decembereven though installation hadnt begun 4 months later. That feels misleading and unfair.The contract stated a 1418 week start window, and they used the full 18 weeks with ZERO proactive communication. Every update required me calling. First it was early March, then mid March, then suddenly a 1-day notice to clear space around all windows/doors. After an all-night scramble, they didnt even start workjust delivered windows for a few hours. Now our home is disrupted, rooms displaced, and were still looking through old windows while the new ones sit outside.We have ~18 openings, and a 2-person crew for a 3-day job already seemed tightnow worse after losing the first day to delivery logistics.Also, no consistent point of contact: Rey Salvatore Barb Kevin (with a WindowNation email?). Confusing and concerning.Overall, a stressful experience due to poor communication and expectation management. I regret not choosing another company. Will update after completion.
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Austin Wisner

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