|Monday||8:00 a.m. to 5:00 p.m.|
|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
Palm Beach Pool Doctor, Inc.
About this pro
I was speaking with this guy Adam about pool weekly pool cleanings. Long story short after sending him my information he never responded. Then when reaching out to him he blamed me for not sending the information. This guy had the nerve to argue that I was in the wrong when waiting several days for a response. After expressing how I didn’t like how our initial experienced made me feel he just became downright rude. He forgot about me looking for service then blamed me that he forgot and then became a jerk. I would never use AdamJun 2, 2018VerifiedAdam A.'s reply
On April 28 Kevin contacted me through thumbtack. He tried to talk me down in price he was fishing For prices just like a majority of the people who use thumbtack in order for me to get the fishing people away from me and only focus on serious customers who actually want to pay the right price for the right job. I told him to use my phone to communicate with me he did not one month later he did contact me again through thumbtack again I expressed to him I am not interested unless you use my phone. He finally used my phone number today out of the blue expected me to remember everything he told me from one month ago. Did not actually ever talk to me only through texting. He doesn’t understand that I may put out 15 quotes a week and I only focus on the ones who actually contacted me and are serious about pool service. He did not listen to me two times when I expressed this to him when I express this to him through texting he explained that he’s not happy with the way that I am responding to him. I told him he can find another company to put up with his antics. I am running a serious company we do the right job for the right price we have very many satisfied customers very few unsatisfied customers and I am glad he is not interested in using my service because in the end he would try to talk me down in price again and not have any care or concern about me my family my business the technicians that work for me.
I highly recommend using PB Pool Dr. He is quick, knowledgeable and fair. I will definitely use him again.Feb 12, 2018VerifiedAdam A.'s reply
Thank you very much for the review. We are here for you if you ever need us again for repairs or chemical treatments. You are a homeowner that takes care of your own pool we have opened up a store to cater to people like you as well as full service
- What education and/or training do you have that relates to your work?I am CPO certified which is a national certification. I am with the Better Business Bureau for a number of years now. I am fully insured and licensed.
- Describe a recent project you are fond of. How long did it take?I am now taking on the project of starting a pool store. In 2016 during the summer I had a large number of customers hire me off of social media and asked me if I had a pool store because they wanted to continue to clean their own pools but they wanted the advice and repairs sincerity and honesty that I gave to them during their hiring me temporarily for repairs and chemical treatments. This is going to be a difficult task because there are a number of large nationwide franchises and businesses that have misled the public for many many years. I will add to my arsenal A device that is used by the Board of Health to test public pools it shoots an application to your phone that allows you to track and monitor your weekly chemical levels that will be taken and put onto your smart phone at my pool store. I am very proud of this and I will continue to service people to the best of my abilities.
- What advice would you give a customer looking to hire a provider in your area of work?Ask questions. There are no mysteries. Look for someone who has licencing, insurance and a CPO. In this business this licence means they have the education it takes to work on commercial pools and understand the laws handed down by the local board of health.