Polar Express A/C, Repair, Service, Installation

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Introduction: We Clean, Repair, Service, a[[ makes of A/C units. We do not up sale you for something you do not need HONESTY is what we give the customer. And IF you need a new unit we send the EXTRA time to install it correctly,so it last like the manufacture designed it to. In five years doing work in South Florida I have found Being very HONEST with the customer is what customers in S. Florida feel they do not get from a lot of contractors down here, and being Scammed is a very common complaint I hear from customers. So when you hire Polar Express you can rest assure you will get very fair, and very Honest repair or installation I GIVE YOU MY PERSONAL GUARANTEE to you. (FYI) if you have R-22 (freon) in your A/C, and your repair man just adds freon to your A/C , and does not fix the leak he is in violation of Federal law knowing letting hazardous gas to atmosphere and destroying the ozone.Please fix the leak, some companies run around just adding refrigerant like a milk route,and very profitable a your expense unfortunately BEWARE. I enjoy working on and trouble shooting A/C units.I also enjoy doing THE CORRECT REPAIR the customer needed NOT JUST PUTTING refrigerant in your unit charging you several hundred dollars and running, I find your leak and repair it for you the correct way. Customers tell me all the time how other A/C companies have tried to be less than Honest with them. I enjoy helping people when they are in need of A/C repair, And the feeling they express to me of being treated fairly on the repair or installation is very refreshing to them,that makes me feel good.I an not a large company but i will give you excellent workmanship,not up sale you work or a new unit you do not need.I will help you get a Brand name A/C for you if you want to purchase your own , Full 10 yr warrrently on parts, R-410A and at a considerable savings to you, I will walk you threw it if you need help. Honesty in S Florida will grow a good business because there is such a lack of it t for the customers.

Overview

Hired 6 times

2 employees

13 years in business

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Reviews

Good 4.2

5 reviews

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80%

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Megan M.

Sep 9, 2015

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Hired on Thumbtack

Fan Installation

Katherine D.

Sep 13, 2016

Ron Bales from Polar EXPRESS is not only reliable, super knowledgeable about electrical and AC issues but fair and honest which is rare to come by. I recommend him highly to anyone who needs AC Repair or installation.

Jennifer M.

Sep 13, 2016

Ron with Polar Express was prompt Proffesional and most importantly HONEST AND VERY NOWLEDGEABLE about HVAC systems, and electrical. I would highly recommend his services. These days it's hard to find contractors or service techs who actually care about their clients and will go above and beyond to help them like Ron Bales.

Brigid D.

Aug 20, 2016

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Hired on Thumbtack

Without a doubt Ron and his team are the best! Professional courteous! Quick response to my request and then lightning fast to come over to help repair my AC! Highly recommend Ron and his team! Thank you so much

Cooling Issues

Nicholas F.

Nov 4, 2016

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Hired on Thumbtack

Unfortunately the job that I payed for in full was left unfinished. I'm disappointed at the multiple no shows, delays and unanswered calls to finish the job as well just the total lack of attempt at any further communication. Now I longer longer receive responses to my requests to reschedule the job despite having paid for the service. With light fixtures installed that I can't safely run and unfinished and exposed dry wall for months now, I can not honestly say this is company I can recommend. Ron himself guaranteed the work would be completed to satisfaction by several dates that have already passed.

Lighting Installation

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My pricing system is $85.00 if you want me to come out inspect and find your exact problem to make sure another contractor/ company does not try to SCAM YOU and it will be ACCURATE 100% . If you would prefer i do your Repair or install THE $85. IS INCLUDED I will supply you with a very Fair, and HONEST, and detailed cost . I include free labor WARRANTIES .
What is your typical process for working with a new customer?
Find their exact problem, and give them a honest, and fair price to repair the problem. And reassure them of my workmanship and i back it with a FREE labor GUARANTEE.
What education and/or training do you have that relates to your work?
I have4 yrs Exp from the Marine Corps, Hold a ELECTRICAL lics in ILLINIOS,Moved to S. FLORIDA took and graduated from South Florida Air conditioning college, Have current EPA certificate Universal class.Have extreme knowledge of compressors, and related systems as a certify Jet Engine Mechanic Issued by Marine Corps and Gruman Aircraft, Including A/C systems.6 yrs exp operating and maintenance of 500 ton a day Oxygen Cryogenics unit Certified by Airco Industries. Also certified to operate and repair 300 ton a day Liquid CO2 unit by Liquid Carbonics Industries.Certified to operate and mainteance 500 ton Aragon Ammonia Chiller unit for AIRCO Industies also.Extremely Qualified to trouble shoot, repair, install or service Type 1, 2 or 3 EPA equipment. Residential and commercial A/C No problem.

Polar Express A/C, Repair, Service, Installation

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