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The Patient Trainer
The Patient Trainer

The Patient Trainer

Offers remote services
Offers remote services
$60/hour
estimated cost


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Responds within a day

Introduction: My experience working with hundreds of customers over the last few years has taught me that above all else, I have the patience to help each customer truly understand how to use their new device or to solve their problem. That change from frustration to relief is why I do what I do.
Overview

Hired 29 times

4 similar jobs done near you

Background checked

1 employee

10 years in business

Payment methods

Cash, Check, Credit card, PayPal, Square cash app, Venmo

Featured Projects

1 photo

Reviews

Customers rated this pro highly for professionalism, punctuality, and value.

Excellent 4.9

22 reviews

5
95%
4
0%
3
5%
2
0%
1
0%

Read reviews that mention:


Mike G.

Computer Repair

As the name implies. our Trainer was very patient. In spite of my spotty tech skills, we were able to address and solve my most pressing concerns efficiently.
The Patient Trainer's reply
Thanks for the review, Mike--it was a pleasure to meet you and Linda!
Mar 19, 2021
·
Verified
Patricia A.

Computer Repair

The Patient Trainer, David Stoltie did an excellent job to provide the services that we needed. Excellent customer service, professional, and provided the support and knowledge to make my business computer up to date, organized and ready to provide services again. I recommend The Patient Trainer for everyone. Pat and Joe Abrams Sarasota, Florida
Sep 3, 2012
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Verified
Lucia R.

Computer Repair

Great customer service. Would highly recommend!
May 1, 2021
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Verified
Sally K.

Computer Lessons

Dave is knowledgeable and extremely competent. He explains things in a manner that is understandable to folks who don't understand the techie vocabulary. He is truly a patient trainer and is very personable.
Sep 26, 2016
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Verified
Cathy M.

Home Theater System Installation or Replacement

My home theatre only had sound coming out of the center channel. David totally fixed it plus I was not getting sound when trying to play my new blue ray player. I told him he is "my hero". He fixed everything in a very reasonable amount of time. He is such a nice guy, prompt and definitely is knowledgeable about home theatre systems. I will definitely call him again with any electronics problem. Thanks, David!!!
Feb 6, 2013
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Verified
Credentials
Background Check

David Stoltie

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    A typical job, whether it's training, troubleshooting, or setup of new devices, will be 1-2 hours in length. Flat rate prices are available for any job where billing by the hour is uneconomical or just doesn't make sense. I'm happy to set up "retainer" pricing for any situation where lots of follow-up calls or visits may be needed or advisable. 😃

  • What is your typical process for working with a new customer?

    The first step is having a conversation to make sure I have a full understanding of what you wish to accomplish. Then we set an appointment and I can give you an estimate of how much time I think the job will require. Some situations may be more complicated or involve multiple appointments, but the general idea is to accomplish everything on your list by the end of the appointment. Phone support after the appointment is complimentary.

  • What education and/or training do you have that relates to your work?

    I am a former Apple employee, and I am certified in their productivity and creative softwares. I have managed sales departments and repair departments for computer retail stores dealing with Windows and Apple PCs as well as tablets and smartphones. I have learned how to eliminate the "geekspeak" that makes understanding technology so difficult sometimes, and I love to find solutions for people that make their lives less stressful.

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