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About
With Tech Doll Remote Support, I help individuals and small businesses quickly resolve tech issues, learn Excel, and keep their systems running smoothly—without stress or downtime. Most issues are resolved in a single session, and I explain everything clearly so you feel confident and not stuck afterward. I focus on reliable, responsive service and building lasting client relationships, while staying up to date with the latest technology to ensure your tech needs are always in good hands.
*Please inquire about my student discounts!*
Overview
Hired 1 time
Background checked
1 employee
1 year in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
5.0
2 reviews
5
100%
4
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Your trust means everything to us. Learn about our review guidelines.
Khalis C.
Apr 30, 2025
I recently had the pleasure of using Tech_Doll for my IT and computer repair needs, and I couldn’t be more impressed. From start to finish, their service was professional, efficient, and truly customer-focused.
The team was knowledgeable and quickly diagnosed the issue with my laptop. Not only did they fix it faster than expected, but they also took the time to explain what caused the problem and how to avoid it in the future. It’s rare to find a tech company that’s both skilled and personable, but Tech_Doll delivers on both fronts.
Whether you’re dealing with hardware issues, slow systems, or need general IT support, I highly recommend Tech_Doll. Their reliability, transparency, and top-notch customer service make them a go-to solution for any tech troubles.
Thank you, Tech_Doll, for making tech problems stress-free!
Mark R.
Nov 21, 2024
Kendra provided exceptional technical support when my PC unexpectedly went down, impacting my business operations. Her troubleshooting skills were nothing short of phenomenal, quickly identifying the root cause of the problem. She seamlessly guided me through formatting and setting things up, ensuring all my data was secure and processes were restored efficiently.
What truly sets Kendra apart is her ability to offer remote assistance with ease. She provided clear instructions and utilized tools that made the process straightforward, saving valuable time. Additionally, Kendra went above and beyond by sourcing locally available replacements for burned-out parts, expediting repairs and minimizing downtime for my business.
Her professionalism, technical expertise, and commitment to solving problems quickly and efficiently make her a valuable resource for anyone in need of IT support. Highly recommended!
Credentials
Background Check
Kendra Ormon
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is $50/hour for remote tech support and Excel training. Most issues are resolved in a single session. I also offer package rates for multiple sessions or ongoing support. Payment is easy via Apple Pay, Google Pay, or PayPal. There are no hidden fees.
What is your typical process for working with a new customer?
I begin by listening to the client’s problem or goal, asking clarifying questions, and setting expectations for the session. Then I resolve the issue or provide training, explaining each step clearly. I finish by offering tips and follow-up resources so clients feel confident managing their technology independently
What education and/or training do you have that relates to your work?
As a computer engineer employed as a Government Contractor for 7 years, I have formal training in computer systems and hardware. I also stay current with new technologies to provide effective solutions.
