J & M All Purpose Our first commitment is to our customers. We strive to exceed their expectations in everything we do. Our service is prompt, meticulous and in a manner that sets us apart from other carpet cleaning companies. The finished product and presentation are directly related to the service and excitement level of the customers experience. The goal here is to leave every homeowner completely satisfied. We operate with high standards of performance and behavior. When booking service through here please leave with phone address and email to be able to be scheduled, responds if your interested or decline in message thank you we really appreciate , service Lee, Collier and Charlotte
Experienced, Licensed and Insured
Overview
Hired 472 times
Background checked
1 employee
13 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2021
2020
2019
Services offered
Furniture pieces needing cleaning
Sofa
Loveseat
Sectional
Chair
Upholstery material
Microfiber
Leather
Cotton
Polyester
Stains requiring cleaning
Food stains
Drink stains
Pet stains
Oil / grease stains
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
184 reviews
5
87%
4
6%
3
4%
2
1%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Rachael S.
May 15, 2026
•
Hired on Thumbtack
Really great team that came and cleaned my rug and chairs. Efficient, helpful, and really nice.
Details: Chair • 3 pieces • Cotton
Upholstery and Furniture Cleaning
Robert M.
Jun 11, 2024
•
Hired on Thumbtack
They were very friendly and worked efficiently. Although, they weren't able to make the original appointment time they rescheduled for first thing the next morning and showed up on time. I had a couch and 2 rocker recliners cleaned, and they came out looking very good. I would recommend them.
Details: Sofa • Chair • 3 pieces • Food stains
Upholstery and Furniture Cleaning
Peggy J.
May 23, 2024
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Hired on Thumbtack
Yolanda and her partner did an excellent job! They worked hard to remove stains from two light beige couches, and bedroom and stair carpets. After the couches dried I could see some stains left on the arms. They returned the very next day and got everything out. I will definitely use J and M again!
Details: Two-story house • 3 rooms • 2 flights • Steam cleaning • I don't have pets at home • No smokers in home
Carpet Cleaning
George H.
Mar 19, 2024
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Hired on Thumbtack
Yolanda and Orlando did an amazing job on my chairs and mattress! They showed up right on time and worked hard! I’ll definitely be calling them to get my floors done!
Super great family owned business..brought my carpet and couch back to new condition. Tech was very polite, and knowledgeable about maintenance to upkeep the work that he had done. I definitely would have J & M back again.
Details: Sofa • Chair • 2 pieces • Pet stains
Upholstery and Furniture Cleaning
Credentials
Background Check
Yolanda Melendez
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is very affordable Customers should know about my pricing:
• Pricing is based on the size, condition, and type of service requested.
• Estimates are provided upfront with no hidden fees.
• Heavily soiled areas, pet hair, stains, odors, or specialty materials may affect pricing.
• Minimum service fees may apply.
• Discounts may be available for bundled services, repeat customers, or referrals.
• Final pricing is confirmed once all details are reviewed.
What is your typical process for working with a new customer?
My typical process with a new customer:
1. I start by gathering details about the project, including size, material type, condition, and goals.
2. I provide an honest assessment and explain available options and realistic expectations.
3. I give a clear estimate based on the information provided.
4. Once approved, we schedule a convenient date and time.
5. I arrive prepared, protect the space, and perform the service using professional equipment and products.
6. I review results with the customer, explain after-care or maintenance, and answer any questions.
What education and/or training do you have that relates to your work?
I am certified in customer service, carpet cleaning certified, & , chemical hazard certified , how to grind hone and polish marble certified ,carpet dyeing, tile & grout cleaning , sealing, upholstery cleaning
