FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is very affordable Customers should know about my pricing: • Pricing is based on the size, condition, and type of service requested. • Estimates are provided upfront with no hidden fees. • Heavily soiled areas, pet hair, stains, odors, or specialty materials may affect pricing. • Minimum service fees may apply. • Discounts may be available for bundled services, repeat customers, or referrals. • Final pricing is confirmed once all details are reviewed.
- What is your typical process for working with a new customer?
My typical process with a new customer: 1. I start by gathering details about the project, including size, material type, condition, and goals. 2. I provide an honest assessment and explain available options and realistic expectations. 3. I give a clear estimate based on the information provided. 4. Once approved, we schedule a convenient date and time. 5. I arrive prepared, protect the space, and perform the service using professional equipment and products. 6. I review results with the customer, explain after-care or maintenance, and answer any questions.
- What education and/or training do you have that relates to your work?
I am certified in customer service, carpet cleaning certified, & , chemical hazard certified , how to grind hone and polish marble certified ,carpet dyeing, tile & grout cleaning , sealing, upholstery cleaning