J & M All Purpose Our first commitment is to our customers. We strive to exceed their expectations in everything we do. Our service is prompt, meticulous and in a manner that sets us apart from other carpet cleaning companies. The finished product and presentation are directly related to the service and excitement level of the customers experience. The goal here is to leave every homeowner completely satisfied. We operate with high standards of performance and behavior. When booking service through here please leave with phone address and email to be able to be scheduled, responds if your interested or decline in message thank you we really appreciate , service Lee, Collier and Charlotte
Experienced, Licensed and Insured
Overview
Hired 472 times
Background checked
2 employees
13 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2021
2020
2019
Services offered
Cleaning method
Steam cleaning
Property type
Apartment / condo
One-story house
Two-story house
Multi-unit building
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
184 reviews
5
87%
4
6%
3
4%
2
1%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Rachael S.
May 15, 2026
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Hired on Thumbtack
Really great team that came and cleaned my rug and chairs. Efficient, helpful, and really nice.
Details: Chair • 3 pieces • Cotton
Upholstery and Furniture Cleaning
Janet B.
Dec 10, 2019
•
Hired on Thumbtack
From the promptness of there reply to a request for a quote to the communication throughout the process and the fabulous job, we couldn’t be more pleased. We would highly recommend J&M for all your carpetcleaning needs. Our area rug hasn’t looked this good since we bought it!
Details: One-story house • 2 rooms • Pet stains • No stairs • As recommended by the pro • I have pets at home • No smokers in home
Carpet Cleaning
Ali P.
May 7, 2021
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Hired on Thumbtack
Juan was very informative and knowledgeable and very hardworking, very. My carpets needed a thorough cleaning with guests and grandchildren visiting. My carpets are almost brand new looking. Thank you Juan will be calling next year😁 I do recommend them very highly
Details: Apartment / condo • 5 rooms • Food stains • Drink stains • No stairs • Steam cleaning • I don't have pets at home • No smokers in home
Carpet Cleaning
Jacqueline L.
Sep 13, 2021
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Hired on Thumbtack
Very professional. Showed up on time, did an amazing job cleaning my carpets and they came out beautiful. Will definitely use them again.
Details: One-story house • 4 rooms • Drink stains • Food stains • No stairs • Steam cleaning • I have pets at home • No smokers in home
Carpet Cleaning
Sherry s.
Feb 11, 2020
•
Hired on Thumbtack
Joshua was so pleasant and helpful. Carpet looked brand new when he left! Wouldn’t hesitate to recommend. Thanks for a job well done!
Details: Apartment / condo • 3 rooms • Pet stains • No stairs • Steam cleaning • I have pets at home • No smokers in home
Carpet Cleaning
Credentials
Background Check
Yolanda Melendez
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is very affordable Customers should know about my pricing:
• Pricing is based on the size, condition, and type of service requested.
• Estimates are provided upfront with no hidden fees.
• Heavily soiled areas, pet hair, stains, odors, or specialty materials may affect pricing.
• Minimum service fees may apply.
• Discounts may be available for bundled services, repeat customers, or referrals.
• Final pricing is confirmed once all details are reviewed.
What is your typical process for working with a new customer?
My typical process with a new customer:
1. I start by gathering details about the project, including size, material type, condition, and goals.
2. I provide an honest assessment and explain available options and realistic expectations.
3. I give a clear estimate based on the information provided.
4. Once approved, we schedule a convenient date and time.
5. I arrive prepared, protect the space, and perform the service using professional equipment and products.
6. I review results with the customer, explain after-care or maintenance, and answer any questions.
What education and/or training do you have that relates to your work?
I am certified in customer service, carpet cleaning certified, & , chemical hazard certified , how to grind hone and polish marble certified ,carpet dyeing, tile & grout cleaning , sealing, upholstery cleaning
