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About
We are a small business located in Orlando. July of 2009 was the very beginning of Computer Screen Investigators servicing residential customers. Our main niche was replacing laptop computer screens (We kept a large inventory of screens). A year latter we started offering solutions to small business. Our technicians are certified CompTIA (A+, Net+, Security+, Linux+ and Cloud+). References available upon request at any time. We stride for 100% customer satisfaction. The job will be done correctly and with a smile.
Solving problems, especially problems that others could not resolve. Any challenge is welcomed.
Overview
Hired 31 times
Background checked
3 employees
17 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
2018
2017
Services offered
Computer issue
Computer not turning on
Slow computer performance
Virus or malware
System error or blue screen
Computer type
PC
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and value.
Exceptional 5.0
41 reviews
5
98%
4
2%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Joshua W.
Mar 6, 2017
•
Hired on Thumbtack
The technician came down the same day I contacted him and worked on my computer until he found the issue. Once we found the problem he explained everything I needed to do to replace the broken part. Such a lifesaver!
Computer Repair
Jason A.
Mar 22, 2017
•
Hired on Thumbtack
If I could give 6 stars I would.i am pretty good with computers but my moms all in one desktop had that blue screen of death. I found Nichols on Thumbtack and I had my computer back the next day. The guy was super polite but most importantly professional and knew what he was doing. Most times you have to wipe the computer he was able to fix it and still had office and all pics. My mom was estatic and said it runs better than when she bought it brand new. I would recommend him to anyone. Excellent job A+++
Computer Repair
Shannon r.
May 21, 2017
•
Hired on Thumbtack
Nick was exceptional! He drove an hour to come to my house for the repair, was thorough and skilled, diagnosed the problem and even called later to check on how things were working! He only charged us $75 for all that he had done. Above and beyond and I will call on him for all future repairs! Highly recommend Nick and Computer Screen Investigators!!!!
Computer Repair
Joseph d.
Apr 7, 2017
•
Hired on Thumbtack
Nicholas quickly diagnosed the problem with our server. It required an older part which he went to great lengths to find quickly and get ist shipped. Our computer was back up and running fast.
Computer Repair
Michael c.
Apr 22, 2017
•
Hired on Thumbtack
Nick listens. We have a 10 yr old computer, his company was the only company willing to upgrade our computer instead of "you need a new computer." In the future he will definitely be installing our new computer.
Computer Screen Investigators, LLC's reply
Thank you for the kind words. When you're ready to moooooooooove to the next computer please let us know. ;) Thank you for showing me around the ranch and look forward to doing more business in the near future. - Nick
Computer Repair
Credentials
Background Check
Nicholas Barraco
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Try to make it as affordable and competitive as possible. Residential customers can take advantage of our flat service rate. Where businesses will get a quote prior to the work begin.
What is your typical process for working with a new customer?
Chatting with the customer to get a complete understanding of the issue. Followed up with examining the devices hardware *desktop\servers only*. If able to run a complete diagnostics and resolving the issues.
What education and/or training do you have that relates to your work?
I graduated from Valencia College with a degree in Computer Informatics. I have a few certificates. CompTIA A+, Network+, Security+, Linux+, and Cloud+.
