FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In order to give accurate pricing I need to measure the roof or inspect the repair to determine the scope of work. That’s why I don’t send out pricing on the initial Thumbtack contact. I offer military discounts. There are no fees to consult with me and get an accurate proposal.
- What is your typical process for working with a new customer?
I meet each new customer to look at the job together to determine the scope of work and give the customer a written proposal. Next we sign a contract and set the build date and then we complete the job.
- What education and/or training do you have that relates to your work?
I have been to several types of training over the years, from OSHA & energy systems, fire and smoke damage to Owens Corning’s roofing and ventilation classes. Being in the construction industry since 1988 has been my greatest education.