Terry Doan says, "I asked Tampa Bay Tech Service to help me with some IT problems I had been having and was extremely pleased with the results. Mr Suede arrived and immediately began to diagnose the problems and determine the proper steps to follow for resolution. I had not initially identified all of the problems; in fact, he identified one more, escorted me to the ISP branch, and helped me identify the piece of equipment needed to repair the problem, which the ISP provided for free. He then resolved the issues I had originally identified; I am now a happy camper. I want to add that Mr. Suede is a teacher as well as a technician; he has helped me to understand much more about my computer and its environment. Tampa Bay Tech Service does indeed provide concierge technical support; I will definitely call on them in the future."See more