IT Mobile Solutions

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Computer issue

Computer type

Desktop or laptop

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Introduction: I understand that most customers are not computer technicians. It Mobile Solutions goal is to diagnosis, advise, fix and educate the customers problem. After extensive diagnosis an advisement will make customers more knowledgeable on their computer solution. I want the customer to be informed and active on their computer progress, education on the process can keep your computer running and customer more in control of any potential problems in the future. Meeting new people educating them on preventive measures on how to make their computer experience better. Show customers some tips to keep computers fun.

Overview

Hired 10 times

2 employees

14 years in business

Payment methods

This pro accepts payments via Cash, Check, and Venmo.

Featured Projects

10 photos

Specialties

Computer issue

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Computer type

Reviews

Customers rated this pro highly for professionalism, value, and responsiveness.

Great 4.7

6 reviews

5

83%

4

0%

3

17%

2

0%

1

0%

Jill B.

Jan 24, 2019

·

Hired on Thumbtack

Details: PC • Desktop • Need a diagnosis to determine issue • The computer technician travels to me

IT Mobile Solutions's reply

Thanks for the opportunity

Computer Repair

Bruce g.

Dec 4, 2019

up and runing

IT Mobile Solutions's reply

I appreciate the review "UP and Running" We got your Wireless Photo Printer up and printing. Nice photo printer too multicopy and continuous feed with crisp and clear pictures easier than going to Walmart . Have fun Bruce

Jack P.

Jan 11, 2019

We liked Rick very much. He was very responsive and worked hard to help us get access to our email again. However our computer seemed to have larger problems that were beyond his technical skills.

Rick A.

Jan 15, 2023

Always thinking for my best solution for my objectives

Douglas C.

Apr 17, 2017

·

Hired on Thumbtack

Richard recently spent 4 hours tutoring me on smartphone and tablet aps. The session went well. We have scheduled another meeting. He is knowledgeable and very helpful.

IT Mobile Solutions's reply

Doug It was a pleasure thanks for the praise

Technology Support Service

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
All fees include transportation time to the site or residence.
What is your typical process for working with a new customer?
I like to listen to the job description and ask information of changes to speed the diagnosis if there is problem. Explain if necessary what intentions and goals for the job. Smile
What education and/or training do you have that relates to your work?
I have both Tech School Education Air Force LaSalle Center and field experience. Viruses to Server Migration Wiring Networking Access Lists Routers Installation and Configuration

IT Mobile Solutions

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