FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is tailored to the specific needs of your project. No hidden fees. We provide detailed, upfront quotes, ensuring you understand the investment for a cleaner, healthier environment. Your satisfaction and trust matter most.
- What is your typical process for working with a new customer?
Initial Consultation: We begin with a discussion to understand your needs, concerns, and project requirements. Gather essential details about your space, existing systems, and any specific challenges you may be facing. On-Site Assessment: Conduct a thorough on-site inspection to evaluate the scope of the project. Identify specific areas of concern and assess the condition of ductwork or systems. Customized Proposal: Provide a detailed, customized proposal outlining the scope of work, project timeline, and transparent pricing. Clearly communicate the steps involved in the process, ensuring you have a comprehensive understanding. Q&A and Agreement: Address any questions or concerns you may have about the proposal. Once all details are clarified and you are satisfied, we proceed to formalize the agreement. Scheduled Service: Set a mutually convenient time for the service, considering your schedule and preferences. Communicate any preparatory steps required from your end to ensure a smooth process. Professional Execution: Our experienced team will execute the agreed-upon services with efficiency and professionalism. Prioritize minimal disruption and ensure safety measures are in place during the process. Quality Check: Conduct a post-service inspection to ensure all aspects of the project meet our high standards. Address any final concerns or questions you may have. Client Satisfaction: Seek feedback on your experience and address any additional recommendations or services you may require. Our goal is your complete satisfaction with the process and the results.