Bit Tek Solutions

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Zip code

Product type

It’s free, with no obligation to book

Introduction: I have the experience by working for companies such as Apple, Dell, Verizon Wireless, Circuit City, & Solectron. I also have my degree in web design and interactive media, and have been designing websites since I was 12 years old. Not wasting a clients time and getting to the exact root of the problem in a fast and efficient manner is how our company shines. Solving others problems and meeting new people. It is not very often that I run in to a new problem, but when I do, I am all over that and love the challenge.

Overview

Hired 97 times

Serves Port Orange, FL

Background checked

5 employees

17 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

Featured Projects

124 photos

Data Recovery Service - Edgewater 2020
Data Recovery Service
Data Recovery from fried hard drive/ still getting

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.7

68 reviews

84%

Janet S.

Dec 23, 2014

Hired on Thumbtack

I took my macbook pro to Christian after it was not booting up after turning it on. I spoke to his wife, Jennifer, on the phone several times. She was always kind, courteous and did a great job of explaining exactly where we were with my mac. Christian thought we might have to wipe my hard drive so he invited me to come down to the office where he went through all my picture so I could pick them out in order to make sure the pics I wanted to save where able to be saved. Christian was up front about the process and every step of the process in getting my macbook repaired. He explained what he was doing and what he would do if that didn't work. To my great delight and suprise, my hard drive did not have to be wiped. Christian was able to restore and repair it and my mac book is like new. I will tell EVERYONE I know who needs computer, tablets, phones,etc. to go to BIKTIK Solutions and see Christian and Jennifer. :) They were easy to work with and talk to. They made the process easy for me to understand. Their prices were reasonable and the contact was superb. It was a genuine pleasure to meet them both and be one of their customers. !

Apple Computer Repair

Jane L.

Mar 9, 2016

Hired on Thumbtack

Very pleased with the work done to date. I have 3 laptops, they've made repairs/requested changes on 2 and are currently working on my 3rd. Very friendly and professional. Great work performed at a fair price.

Bit Tek Solutions's reply

Thank you very much Jane! I heard you brought by your dog, I must of missed that. You are an awesome customer and we all thank you very much for your business.

Computer Repair

BJ O.

Nov 11, 2017

While I chose not to have my printer repaired. I was impressed with the immediate response that I received from my query and the honest appraisal of the work that might need done. They were honest enough to suggest that I weigh the cost/benefit of repair vs. purchase of a new printer. Not that many honest business people around these days! Kudos!

Bit Tek Solutions's reply

Thank you so much, that really means a lot to us! We strive for excellence in all that we do, even if that means passing over a job. A life long customer relationship is far more important then what any money can buy. Thank yo again! We really appreciate your support and business. :)

Printer Repair

Frank F.

Jul 14, 2016

Hired on Thumbtack

The service was great. The only thing I would suggest is that when dealing with those of us who are not very well versed in electronics it's necessary to communicate in layman terms when possible. He was able to get things across to me, with effort on my part. All went well.

Bit Tek Solutions's reply

Sorry about that, if we ever get too tech just hit us over the head and say hey! Stop talking nerdy! LOL, no but thank you so much for the wonderful review and I appreciate your support.

Computer Repair

Joe C.

Sep 2, 2016

Hired on Thumbtack

Bit Tek did a fantastic job repairing my computer in a very short period of time. They kept me updated along the way and gave me options that would enhance my computer. Christian explained everything in terms I could understand and answered all my questions. Their prices are very reasonable and I would highly recommend them to anyone. Christian and his wife Jennifer understand the true meaning of "QUALITY CUSTOMER SERVICE". Great company! Joe

Bit Tek Solutions's reply

Wow, what a fantastic compliment. You and your wife were an absolute pleasure to do business with, thank you both very much!

Computer Repair

Credentials

Background Check

Christian Barrett

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is not complicated, just ask us and we will share it with you.
What is your typical process for working with a new customer?
This depends on what job it is that I am doing but I always introduce myself with a smile and a handshake. We make certain to get the information from my new customer like name, phone number email address, mailing address so that we can contact them while working on or with there equipment, but we also use this information for warranty purposes since I offer a standard 90 warranty on all my work that I do.
What education and/or training do you have that relates to your work?
All the time, there are free courses online I take and have my employee take.

Bit Tek Solutions

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