- What should the customer know about your pricing (e.g., discounts, fees)?
I can set an hourly rate for support services or a flat fee for a specific job / project.
- What is your typical process for working with a new customer?
I try to identify the customer's real needs and offer the best options.
- What education and/or training do you have that relates to your work?
Hands on experience for more than 20 years.