FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a flat hourly rate of $75/hour and offer free diagnostic call to determine timing and pricing. No surprises, common sense pricing and work with attention to detail. It's free to call us, often we can help you troubleshoot right over the phone
- What is your typical process for working with a new customer?
Call us, explain your problem. We'll ask you a few questions and then tell you how we'll fix it - with over 20 years of computer experience, we're that good. We will come to your home or work to repair on the spot, pick up your equipment to repair at the office or you can drop off to us in Fort Lauderdale/Deerfield Beach. We can do evening and weekend appointments as well.