- What should the customer know about your pricing (e.g., discounts, fees)?
Training is $150/hour. I offer puppy discounted packages and discounted behavioral packages. Sessions are 1-2 hours, most families choose 2 hours to accomplish our set goals. I am available for overnights $100/day. An exception is one hour for a puppy who often gets tired out. I find it most successful to teach pups in increments. I return again after pup has built a strong foundation having learned the first set of skills. After the first session we speak on the phone when needed and there is no charge for this; just want to fine tune the training. We work according to your dog's needs. It is not a set training course, but organic in that we deal with what is going on with the pup. This is short term training, usually one or two visits.
- What is your typical process for working with a new customer?
We start with an in-depth conversation to learn all about you, your dog, their history, and issues you are dealing with and where you need help. It is just as important that the pet parent develop a relationship before we even meet. Parents want to know and know that we will work on their concerns before we meet. I create an Action Plan how we will work together for our lengthy in-person session. Dogs understand and learn in different ways. We teach your dog in the particular way he understands. Parents are putting alot of faith and trust in me to in a short time teach them and pets what is needed to have a closer, knowlegeable relationship with their pet.
- What education and/or training do you have that relates to your work?
Masters Degrees: New York University Columbia University Certification in Pet First Aid and CPR ProPetHero Certification Red Cross Certification in Adult/Child CPR and First Aid