FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront, volume based pricing with no hidden fees. You only pay for the space your items take up in the truck. We offer discounts for new customers. You can text us a picture and we’ll give you a fast, free, and accurate quote before we arrive. Upon arrival, we'll do a final confirmation after checking the junk to ensure you're 100% aware of the price.
- What is your typical process for working with a new customer?
Most customers text us a photo of what they need removed. We give a quick quote, schedule a time (often same/next day), and handle everything from start to finish. You don’t need to move anything, we do all the lifting and cleanup.
- What education and/or training do you have that relates to your work?
Our focus is on efficiency, safety, and customer service. We’ve built our process around handling jobs quickly, protecting the property, and making the experience as easy as possible for the customer.