Mackenzie Plumbing & Heating is a third generation company, that's been in business since 1933. We specialize in all Commercial and Residential plumbing services. Our company is located in Boston, MA and also Orlando, FL.
There is a 24 hour on-call team to take care of any emergencies you may have. Our team can do it all from Hot water heater and faucet replacements to new home plumbing systems. We strive in nothing but top quality craftsmanship to meet all code requirements. Our customers satisfaction comes first. Fully Licensed and insured. We look forward to working for you in the future.
Overview
Current Top Pro
Hired 343 times
Background checked
License verified
5 employees
61 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
Credentials
License verified
Plumber – Master
License state: MA
Background checked
Passed by Nicholas Mackenzie on May 28, 2026.
Services offered
Sewer and water systems
Municipal water
Well water
Septic tank
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
250 reviews
5
98%
4
1%
3
0%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Crystal W.
Sep 24, 2026
•
Hired on Thumbtack
Nick did a wonderful detailed job replacing and installing the toilet, very effective communication and it was a great experience, will be looking forward to future projects with Nick!
Toilet Installation or Replacement
Jessica R.
6 days ago
•
Hired on Thumbtack
Nick is the MVP. He came ready to work immediately and was very understanding of our situation. Knowledgeable whenever we had questions even simple ones. I didn't feel ignored or how most vendors treat clients like we don't know anything, he didn't make me feel this way at all. He was letting me help him whenever I could to make it easier. I felt comfortable with Nick and am thankful to have him as my go to for plumbing needs and questions. I look forward to having him assist with our new home and our rental moving forward. No regrets! New water heater install was smooth and new toilet will be installed soon with him too. Book him!
Water Heater Repair or Maintenance
Jan C.
Jan 29, 2026
•
Hired on Thumbtack
Working with Nick was great. He responded quickly (8:30 pm) and came by the next day. My upstairs tub drain was leaking down to the first floor. He made the repair quickly. He also checked all of the toilets in the house, replaced a fill valve and in my opinion went above and beyond to make sure all potential plumbing issues were addressed. Very professional! My invoice was also detailed and easy to pay. Sometimes with contractors /handymen even those with good reviews it can be hit or miss - Nick is a home run!
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • House
Plumbing Pipe Repair
Shaunet W.
Feb 3, 2026
•
Hired on Thumbtack
Nick and his team were outstanding from start to finish. From the moment I reached out, communication was clear, prompt, and professional. Nick showed up on time, explained everything in plain terms, and made sure I understood my options before any work started.
The quality of the work was top-notch—efficient, clean, and done right the first time. His team was respectful of the space and clearly takes pride in what they do. On top of that, the prices are fair and competitive, which made the whole experience even better.
It’s rare to find a plumbing company that combines technical skill with genuine customer care, but Nick and his crew nailed it. If you’re looking for reliable, honest, and high-quality plumbing work at a fair price, I can’t recommend Nick and his team enough. I’ll definitely be calling them again for any future plumbing needs.
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • Townhouse
Plumbing Pipe Repair
David C.
Jan 23, 2026
•
Hired on Thumbtack
Nick was top notch! He listened to my request and made meaningful suggestions. Would recommend him for any plumbing/bathroom/electrical job!
Details: Point-of-entry filtration system for entire building • I already purchased the water treatment system • House
Water Treatment System Installation or Replacement
FAQs
What is your typical process for working with a new customer?
I will sit down with a customer. Go over all the pricing and features that we have the offer. After that I will send them over a proposal.
What education and/or training do you have that relates to your work?
I have a construction management degree from Wentworth Institute of Technology in Boston. I also have a Master Plumbing License in Massachusetts and Florida.
How did you get started doing this type of work?
I was born into a family of plumbers and I started to trade a very young age
