FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
New customers receive a 20% discount on their first service. We offer clear pricing with no hidden fees. Our prices are affordable and depend on the size, materials of the items, and how dirty they are.
- What is your typical process for working with a new customer?
New customers get a 20% discount! First, you get in touch with us, and we schedule a time to go to your location, assess the job, and provide a free estimate. Once you approve the quote, we complete the job right away. Afterward, we follow up to ensure you're happy with the results
- What education and/or training do you have that relates to your work?
We are a certified DryMaster Affiliate, trained in dry method cleaning, which is effective, eco-friendly, and safe for various fabrics and materials. This method allows for fast drying in just a couple of hours, ensuring you can enjoy your freshly cleaned items without long wait times. Our training ensures that we deliver high-quality results while maintaining the integrity of your items.