1. No results to show.
Join as a pro
Sign up
Log in
  1. No results to show.
See all house cleaners

When I Say Maid - Tampa Bay

Share this pro

Facebook

Messenger

Twitter

Email

  • Loading
calculating...
Location

It’s free with no obligation to hire

Introduction: When I Say Maid was founded in 2015 and based on the principle that our client's time is their most valuable commodity. We push ourselves every day to improve the efficiency and delivery of our client experience. • When I Say Maid is licensed, insured and bonded. • Every When I Say Maid team member passes a nation wide background check. • We provide a personalized cleaning checklist to ensure expectations are set and met. • We promise a 200% Satisfaction Guarantee. • We offer transparent pricing – no surprises, no contracts! • Our website administers a convenient online booking and payment process. • All of your information is safe and secure through our 256-bit encryption. • When I Say Maid is locally owned and operated. We enjoy providing a service that allows our clients to live the life they want, while having a sparkling home, without having to invest hours of work into it.

Overview

  • Hired 92 times

  • 10 employees

  • 5 years in business

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

  • Jul - Dec

Photos and Videos

6 photos

Specialties

Cleaning type

  • Standard cleaning, 

  • Deep cleaning

Extra services

  • Window cleaning (interior), 

  • Fridge cleaning, 

  • Oven cleaning, 

  • Laundry

Pets

  • Pets in home

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.
4.7
50 reviews
5
86%
4
4%
3
2%
2
6%
1
2%

  • Kelsey B.

    House Cleaning

    They were great and accommodated my ever changing schedule!

    Mar 14, 2017Verified

  • Sue P.

    House Cleaning

    All went well and nothing could have been better. Brooke was on time, really did a wonderful job on my home.

    Feb 18, 2017Verified
    When I Say Maid - Tampa Bay's reply

    I will let Brooke know of your kind review! Thank you!

  • Gio C.

    House Cleaning

    My home looks amazing!!!! I will be using When I Say Maid again and requesting April again, she was awesome and so kind to our kids :) Thank you!!!!

    Feb 18, 2017Verified
    When I Say Maid - Tampa Bay's reply

    Thank you for the review! Enjoy your clean home and we hope to hear from you again soon!

  • Ann S.

    House Cleaning

    Typical me, last minute with everything and needed a home cleaning quickly with guests coming into town later that week. Of the quotes that came in Charissa's stood out in terms of professionalism and quality. She took the time out to have a real conversation with me, documenting everything I wanted and ensuring it would be taken care of. It feels like I gained a friend on top of a trusted home cleaner. Cannot wait to recommend her to my friends and family, showing off this gem I found. Thank you Charissa!

    Nov 1, 2016Verified

  • Paula G.

    House Cleaning

    Charissa was very professional even offer to have the another crew to come back and redo what was never cleaned. I really have to think about it and am not sure if I can. Jill is very unprofessional and shouldn't be inside people's Homes. Half of my house was not cleaned, the more I look the more I see what was not done. I have had services for the past 10years and what happened at my home yesterday has despicable...

    Oct 5, 2016Verified
    When I Say Maid - Tampa Bay's reply

    Paula, Yesterday was not a good experience for you as the client. I do apologize tremendously and have tried to make things right to the best of my ability. It is very unfortunate that things happened as they did and everything that you and I discussed has been noted and will be used in our trainings and my personal meetings with my employees. I do appreciate your honesty and have made the changes that need to be made to continue providing clean homes to our future clients. I do understand the reasons of your review and have done everything I could to alleviate the situation that occurred. I wish you would have allowed us another opportunity to make things right before resorting to a permanent review of my company over a situation that I believe would have been fixed with another cleaning team. I wish you the best in your future home cleaning search.

…

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?
    Yes, we offer transparent pricing that takes into account the amount of bedrooms, bathrooms and additional add-ons if desired.
  • What is your typical process for working with a new customer?
    Based on the initial client requirements we provide a comprehensive quote that includes the budget, scope and timeline. After the quote is sent we follow up with the client to discuss any amendments. We will then send the client a finalized quote, with instructions on how to schedule and execute.
  • What education and/or training do you have that relates to your work?
    Our career experience has emphasized implementing consistent and repeatable processes. The goal of this is to provide every client the same consistent, quality experience.
Not what you’re looking for?

No problem: we have pros for every job.

Related cost information

Popular in Dunedin

You might also like

Trending on Thumbtack

Thumbtack
Consider it done.
Customers
Pros
Support
© 2020 Thumbtack, Inc.
Thumbtack Guarantee