FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer transparent, fair pricing with upfront estimates and no hidden fees. Discounts are available for repeat customers, seniors, and military/veterans. Labor includes a 3-month warranty, and parts are billed at manufacturer prices.
- What is your typical process for working with a new customer?
I start by understanding the issue and giving an upfront estimate when done diagnostic. Once approved, I repair the appliance efficiently, keep you informed, and ensure it works perfectly before finishing. My goal is a smooth, reliable, and stress-free experience.
- What education and/or training do you have that relates to your work?
I’m trained and certified in appliance repair, with hands-on experience on a wide range of brands and models. I stay up-to-date with the latest techniques to ensure fast, reliable, and professional service.