FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
if you pay in cash, you only pay the repair cost, if you pay by check, you pay the price + tax, if you pay by credit card, you pay the price + tax + credit card
- What is your typical process for working with a new customer?
I receive a lead, arrange about time of appointment with the customer, then do an inspection, if I can fix it on the spot, I will fix it, if a replacement part is needed, I will send an estimate within 1 day, if the customer approved, I make a new appointment and complete the repair.