FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
every circumstance is different sometimes we can fit your project into a minimum service charge which could range from $99 to $150 please speak with a specialist to see how this may work for you. We normally charge per square foot. depending upon your particular circumstance as far as carpet type amount of square footage in some cases we can flat rate our service charge per area . At SoFloClean we usually do FREE in Home estimates NO Charge, NO Obligation, be careful of companies that wont they are bait and switch companies that will give you one price to book the job and when they get to your home, office, yacht, or jet and at the last minute switch the price . we will take the time to go over with you in detail on the phone and what we say on the phone will be accurate with what we say when we meet you in person
- What is your typical process for working with a new customer?
At SoFloClean we usually do FREE in Home estimates NO Charge, NO Obligation we will take the time to go over with you in detail on the phone and what we say on the phone will be accurate with what we say when we meet you in person . On our website there is a how to prepare document of instructions on what to do in preparation for our visit to your home and for your service experience.
- What education and/or training do you have that relates to your work?
At SoFloClean there are many designations that we update quarterly each year that make us the best and most experienced in the country 5 Reasons to Choose SOFLO Clean Reputation – Our area's most seasoned flooring professionals, interior designers, and realtors refer our services exclusively. Experience – SOFLO Clean is familiar with unusual soiling conditions as well as experienced in all types of textiles and hard surfaces. Education – SOFLO Clean is certified by the IICRC, which is the world’s most recognized body of certification in our industry. Systems – SOFLO Clean has the most advanced state of the art equipment and cleaning techniques that provide maximum spot removal and maximum soil removal without over wetting your carpet or leaving a sticky residue behind. Guarantee – SOFLO Clean has a 100% money back guarantee. If you are not completely thrilled with the service experienced provided, SOFLO Clean will rush back to your location at NO CHARGE and NO OBLIGATION. If you are still not satisfied, we will issue the refund.