Innovative Concepts Computer Repair

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Computer issue

Computer type

Desktop or laptop

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About

We offer a flat rate of just $97 to preform any and all repairs. And stand behind our work with a 90 day warranty. We love helping people and work with many charities to help our unfortunate neighbors

Overview

Hired 10 times

2 employees

30 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Square cash app.

Services offered

Computer issue

Computer not turning on

Cracked or damaged screen

Slow computer performance

Virus or malware

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Good 4.0

5 reviews

5

60%

4

0%

3

20%

2

20%

1

0%

Mac M.

Jan 25, 2015

•

Hired on Thumbtack

Gary picked up my computer from my home, repaired it and brought it to me at work. he is very knowledgeable and i will refer him if i know someone needs a reliable computer repairman.

Computer Repair

Patti K.

Aug 23, 2014

•

Hired on Thumbtack

Gary Thompson fixed a problem I was having on my computer. He came to my home, worked for about an hour. He came in and went right to work, he was nicely dressed and polite. I'm happy to have my computer back.

Computer Repair

Barbara B.

Jun 20, 2014

•

Hired on Thumbtack

Gary was VERY KNOWLEDGEABLE with 35 years experience! came immediate and solved my problem !! Very nice and was completed in 20 minutes. Thank you Gary!

Computer Repair

Brenda C.

May 8, 2015

•

Hired on Thumbtack

Computer Repair

Lupe G.

May 18, 2016

I was disappointed in the service. Gary was not especially responsive to my calls, texts or e-,mails, or to my son, who is the person that recommended him. I was told he could help me with "anything," and maybe he can, but he did not. He charged me $200 to install new hardware, but left me to figure out how to configure my PC, download, and put it back the way in which I was accumstomed, without any direction from him, even after reaching out to him numerous times. Contrary to his business card that says, "tired of getting ripped off by Big Box Store," my experience with him left me feeling exactly that way!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are a flat rate service. We only charge $97 for the repair. Regardless of how complicated to service or how long it takes its always just $97. Parts are extra.
What is your typical process for working with a new customer?
We contact the new customer immediately and schedule a service call within an hour.
What education and/or training do you have that relates to your work?
We have over 40 years of computer repair experiance

Innovative Concepts Computer Repair

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