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Mobile grooming in special vehicle,
Grooming salon (no pick-up or drop-off)
My little girl Emma is a very anxious dog but she seemed to enjoy the experience. Victor did everything that I asked of him. I will definitely request him for Emma’s next grooming session. Thank you Victor she looks adorable. Her before and after photos.Oct 26, 2019VerifiedPawfections's reply
thank you very much for the Opportunity. we look forward to see Emma soon.
Happy with my dogs grooming, nice job on both of them.Oct 25, 2019Verified
My dogs are not very used to being groomed, so it's usually a bit stressful for them.....but not with Pawfections! My dogs Paddington Bear and Teddy Bear just LOVED Anna! They came back in looking beautiful, tails wagging and strutting around like they just came back from the Spa! I am so grateful to have a groomer who adores dogs and is completely invested in making them beautiful and ensuring they enjoy every moment. It means the World to me! Thank you Anna ! See you soon!Oct 28, 2019VerifiedPawfections's reply
thank you very much!!! hope to see you and the babies soon
Van arrived early. Grooming was done professionally. Dog smells wonderful!Oct 16, 2019Verified
For my first booked appt. I was emailed and asked to change my afternoon appt to morning. I didnt see it because it was through Thumbtack. Then they cancelled my appt because they didnt have my phone number. My second booked appt was with a female groomer as my Yorkie takes to women better and he gets nervous easily. This was scheduled for 430pm...... I waited and waited called Pawfections no answer called several times. A lady finally answered and told me the groomer (male) was running late. No one called to inform me of this. He arrived at the gate at 6:15 pm 1hour and 45 minutes late. He called to explain that security gate wouldn’t let him in as it was past 6pm as that is the rule with commercial vehicles in my gated community and that is why I booked earlier. Called Pawfections again ..... and was told sorry sorry someone can come at 4pm and that was the only opening they had available and gave me a discount. The next day I was at lunch with friends and the security guard calls and tells me the van is here to groom my dog. AT 2pm! I got home as quick as I could and they have now sent another male groomer 2 HOURS early who spoke very little English and it was very difficult to communicate my needs for my dog with him.Oct 14, 2019Verified
- What is your typical process for working with a new customer?Our mobile pet grooming process includes five simple steps: 1. Schedule an appointment 2. When our van arrives, we'll ask you to bring your pet inside 3. We will then conduct a seven-step evaluation to make sure we understand the needs of your pet 4. We will proceed with the grooming session, which takes 1 hour to 1-1/2 hours to complete 5. We will return your pet to you stress-free, happy, and clean We don't use cages, and our van is specially designed to provide a stress-free environment for any pet that goes through our doors. We guarantee complete satisfaction when you choose our services. We'll work with you and your pet until you're happy and satisfied with the outcome.