FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Freshly Elite Cleaning provides premium-quality cleaning services, and our pricing reflects the level of detail, reliability, and professionalism we bring to every job. Pricing depends on the size of the home, number of bedrooms, condition, requested add-ons, and type of cleaning requested (standard, deep cleaning, or move-in/move-out). Freshly Elite Cleaning has a minimum service price of $165 to ensure we can provide a detailed and professional cleaning. Our base cleaning includes essential areas such as kitchens, bathrooms, dusting, floors, and general surface cleaning. Additional services like deep cleaning, interior cabinets, appliances, or heavy buildup may be priced separately. We focus on delivering exceptional results rather than rushing through jobs.
- What is your typical process for working with a new customer?
Our process is simple and professional: Initial request – The customer submits details about their home and cleaning needs. Quote & confirmation – We review the information and provide a transparent estimate. Scheduling – Once approved, we schedule the service at a convenient time. Professional cleaning – Our trained team arrives prepared with professional tools and supplies. Quality check – We ensure the home meets our standards before completing the job. Our goal is to make the entire experience smooth, reliable, and stress-free.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential cleaning standards, proper sanitation practices, and efficient cleaning techniques. We focus on detail-oriented cleaning, safe product usage, and maintaining consistent quality across every home we service. We also train our cleaners on professional conduct, customer service, and documentation procedures to ensure accountability and consistent results.