- What should the customer know about your pricing (e.g., discounts, fees)?
There is a discount on packages (if the students decides to pay some lessons in advance), as well as if the students takes more than one lesson per week
- What is your typical process for working with a new customer?
It really depends on the student. I modify my way of teaching according to each student's particular preferences. I can work with books if they prefer so; or by using a method in which they won't be needing any text books
- What education and/or training do you have that relates to your work?
I've been a language tutor for over 37 years; so this has given me the opportunity to engage in several related activities and jobs. I have been the ESL Coordinator for Miami Dade Community College in Hialeah, the Language Department Coordinator at a language school in Mexico City and I have translated several essays and three books from English to Spanish and from Italian to Spanish. I have studied French grammar in Mexico (at the “Alianza Francesa”); English grammar in London and the United States, and Italian grammar in Rome, making grammar my major in all four languages.