FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Aztec provides upfront pricing before work begins, so you’ll know what to expect before approving the service. We also offer financing options and seasonal specials on select plumbing services.
- What is your typical process for working with a new customer?
Tell us what plumbing issue you’re experiencing, and we’ll help schedule a convenient service appointment. Our technician will diagnose the problem, explain the recommended solution, and provide pricing before any work begins.
- What education and/or training do you have that relates to your work?
Our technicians are trained in plumbing repair, diagnostics, and service and work alongside experienced, licensed plumbing professionals. Aztec also invests in ongoing hands-on and classroom training through its own apprenticeship program.