FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No due to consideration that all jobs are different and as previously stated there are so many different factors that I go off of when pricing the job-size of area, condition of grout, etc.
- What is your typical process for working with a new customer?
We start with a FREE no obligation estimate so we don't give quotes online or over the phone. We make sure the potential customers are well informed of the product we use and the company itself and take in different factors when providing the quote that simply can't be given over the phone or online.
- What education and/or training do you have that relates to your work?
I have been in the tile industry for 38 years and having developed my own product for Grout Color Sealing and selling it nationally as well as internationally. With 38 years of experience, I have seen all different kinds of tile and with that have learned what to look for from the condition of the grout, to size of the grout joints and making the perfect recommendation as well as the best price around.