Kyle Timmerman

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Introduction: Fixing the problem that the "other guys" couldn't. Prompt and professional In-home Network/Computer/Home theatre services; including, but not limited to, diagnostics, repair, and custom configurations. 15+ years experience. CompTIA & CCNA certified (2007) Also provide on-the-fly training and 'best practices' to reduce the need for professional help in the future. I absolutely enjoy analyzing problems and finding cost-effective solutions that meet my clients needs and/or wants. I like helping people in the comfort of their own homes, if requested, where they feel more in control of everything I have to do to fix their issue(s).

Overview

Hired 3 times

1 employee

19 years in business

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Reviews

Customers rated this pro highly for responsiveness, punctuality, and work quality.

Exceptional 5.0

7 reviews

5

100%

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Ignatious m.

Oct 2, 2017

Excelent

Curtis G.

Sep 30, 2017

Kyle is able to explained things to me in a very easy to understand manner.

JOE H.

Sep 30, 2017

Kyle is VERY knowledgeable. He has worked for me on several occasions. Always corrected the problems. His fees have always been very reasonable. He is a pleasure to work with.

Ernest M.

Oct 1, 2017

We've used Kyle's services on several occasions over the past two years and his work has always been excellent. He shows up on time. He communicates well and he is extremely knowledgeable. We highly recommend Kyle for any and all computer servicing. Ernie

Grace F.

Oct 3, 2017

Kyle has a vast knowledge of available technology equipment. He counsels me carefully and wisely regarding new purchases. Kyle is thorough and prompt, and it is such a pleasure to work with him. On my recommendation, he has worked for others. Kyle has my highest recommendation.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing on most jobs will be flat rate, and will be very transparent. Hourly rates will only apply to labor intensive jobs, such as in-wall wiring. Any job that is completed to less than my client's level of satisfaction will be revisited either discounted or free of charge, depending on the nature of the issue.
What is your typical process for working with a new customer?
Complimentary initial consultation, either by messaging, phone, or in-person, to determine the needs of the customer. Present options for the "best fit" solution that will meet the needs/wants in question.
What education and/or training do you have that relates to your work?
CCNA certification for Networking (2007) CompTIA certified for PC hardware knowledge (2007) 10 years of work-related experience with various retailers as a lead Repair Technician. (CompUSA; Best Buy; Staples; Office Depot) 12 years hands-on experience, with a lifetime of exposure and passion.

Kyle Timmerman

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